Brigit Cancellation Policy Explained

Brigit is a financial wellness app designed to help users manage their money, avoid overdrafts, and build credit. Many individuals turn to Brigit for its advance services and budgeting tools. As with any service, it's natural to have questions about its cancellation and refund policies. This article will delve into the specifics of how Brigit handles cancellations, subscriptions, and whether refunds are an option, providing clear guidance for both new and existing users. Understanding these policies can help you manage your account effectively and make informed decisions about your financial health.

What Is The Cancellation And Refund Policy For Brigit?

Brigit's policy regarding refunds and cancellations is straightforward: there are generally no refunds for subscription fees. This means that once a monthly subscription fee is charged, it is typically not reversible. However, you can cancel your Brigit subscription at any time to prevent future charges. The key takeaway is that while you won't receive a refund for a current or past billing period, you have full control over stopping recurring payments by canceling your subscription before the next billing cycle.

Can You Cancel Brigit?

Yes, you can absolutely cancel your Brigit subscription. Brigit offers a flexible cancellation policy, allowing users to terminate their paid membership whenever they choose. This ensures that you are not locked into long-term commitments and can manage your Brigit services according to your financial needs. Whether you've used an advance, are utilizing the credit builder, or simply wish to discontinue the premium features, canceling your subscription is a readily available option.

How Do I Cancel My Brigit Subscription?

Canceling your Brigit subscription is a simple process. You can do this through multiple channels, ensuring convenience. Here are the ways to cancel your Brigit subscription:

• Through Brigit’s website.
• Within the Brigit mobile application.
• By sending an email to [email protected].

It's important to note that while you can cancel at any time, you will still be charged for the month in which you cancelled your subscription. For example, if your billing period ends on the 25th of the month and you cancel on the 10th, you will still be charged for the entire month's subscription fee, but you won't be charged for subsequent months. Upon cancellation, access to Instant Cash and Credit Builder, credit monitoring, and identity theft protection will cease immediately. Other benefits will continue until the end of your current billing term.

How Do I Block A Subscription Or Scheduled Payment?

Brigit's system is designed to automatically charge your linked Payment Method for the Subscription Fee every month on the last day of the billing period. If you wish to stop these charges, the most effective way is to cancel your Brigit subscription as outlined in the previous section. Brigit also attempts to avoid charging you if it detects insufficient funds. If a payment is declined, Brigit reserves the right to try again for up to 14 business days. For debit card payments, attempts may occur at different times of the day. For ACH payments, Brigit will make up to two additional attempts, totaling three attempts. After these attempts, Brigit will not try again without subsequent authorization from you, which may alter your subsequent billing date.

How Much Does It Cost To Close Brigit Account?

There is no direct fee charged by Brigit for closing your account or canceling your subscription. The only cost you might incur is the monthly subscription fee for the billing period in which you cancel, as mentioned previously. Brigit’s paid subscriptions, Brigit Plus and Brigit Premium, have monthly fees ranging from $5.99 to $9.99 for Brigit Plus and $14.99 for Brigit Premium. You will be charged this applicable fee for the month in which you cancel, but you will not face any additional penalties or charges simply for closing your account.

Will I Lose My Money If I Close My Brigit Account?

No, you generally will not lose any money that is rightfully yours if you close your Brigit account. If you have any funds in a secured deposit account related to the Credit Builder product, you can withdraw these payments after each monthly Credit Builder payment. Any outstanding advances will still need to be repaid according to the terms. Brigit aims to facilitate the return of any owed funds. For instance, if your identity cannot be verified for a Credit Builder or Line of Credit account and funds were accepted, you are responsible for providing a mailing address for a refund.

How Do I Get My Money Back From Brigit?

Brigit's policy states that there are no refunds for subscription fees. Therefore, you won't typically "get your money back" for past subscription charges. However, if you've made payments into a Credit Builder secured deposit account, you can withdraw these funds as you make payments. For specific issues or concerns regarding payments, or if you believe there's an error with a charge, you can always contact Brigit's customer service team. They can clarify any discrepancies and assist with account-related inquiries, but keep in mind their standard refund policy for subscriptions.

How To Contact Brigit?

If you have any questions, comments, or concerns regarding Brigit's terms, services, or need assistance with your account, you can easily reach out to their customer support. The primary method for contact is via email at [email protected]. For written correspondence, you can also reach them at Bridge IT, Inc., 36W 20th Street, Floor 11, New York, New York 10011. Brigit aims to provide accessible support to address user inquiries and ensure a smooth experience.

Conclusion

Brigit offers a flexible service with clear policies regarding cancellations and subscriptions. While refunds for monthly fees are not provided, the ability to cancel at any time ensures users can manage their financial commitments effectively. Understanding how to cancel your subscription and the associated implications empowers you to make the most of Brigit's features while maintaining control over your financial journey.