For those enjoying the vast array of British television shows and movies on BritBox, understanding the platform's refund and cancellation policy is crucial. Whether you're a new customer considering a subscription or a long-standing viewer contemplating a change, BritBox's policy on cancellations and refunds is straightforward and user-centric. Let's delve into the specifics to ensure you can manage your subscription with ease and confidence.

family watching tv

What Is The Cancellation And Refund Policy For BritBox?

To maintain transparency and customer satisfaction, BritBox has set clear policies regarding subscription cancellations and refunds. Subscribers can cancel their service at any time, but it's important to note that payments are nonrefundable, and no credits are offered for partially used periods. Following a cancellation, access to the service continues until the end of the current billing cycle.

women watching tv

Does BritBox Charge You If You Cancel?

Cancelling your BritBox subscription will not incur additional charges, but you must cancel 24 hours before your next renewal date to avoid being billed for the next cycle. This ensures you won't face unexpected charges after deciding to end your subscription.

Can I Cancel My BritBox Subscription And Get A Refund?

While you are free to cancel your BritBox subscription at any time, it is essential to understand that refunds are not provided for any remaining time in your billing period. This policy applies regardless of whether you are on a monthly or annual plan.

How Do I Cancel My BritBox Subscription?

  • Sign in to your account at
  • Click on your name in the top right to open your account.
  • Select "Account Details".
  • Choose the "Subscription" option.
  • Click on "Cancel Subscription" and follow the prompts.

Note that if you subscribed through a third-party service, such as Roku or Apple iTunes, cancellations must be processed through those platforms directly.

How Do I Remove My Credit Card From BritBox?

After canceling your membership, you may want to remove your credit card information or delete your account entirely. To do this, submit a request using the provided form or by contacting [email protected] from the email associated with your account. The team will confirm the timeline for deletion, which is typically one month from the request receipt.

How To Contact BritBox?

If you need assistance with your account, subscription details, or have further questions about the refund and cancellation policy, you can reach out to BritBox customer support by emailing [email protected]. The support team is dedicated to providing timely and helpful responses to your queries.


In wrapping up, BritBox's approach to subscription management is designed for simplicity and ease of use. Although refunds are not available, the cancellation process is straightforward, allowing viewers to control their subscriptions effectively. Remember to take note of billing cycles and cancel at least 24 hours before your renewal date to avoid additional charges. For any issues or concerns, BritBox's customer support team stands ready to assist, ensuring a smooth experience for all users.