We should all be feeding our dogs a better diet. The Farmer's Dog is here to ensure that your dog has fresh cooked food without you having to have the hassle of cooking meals for yourself and your dog as well.

On the other hand, dogs can be picky eaters. What should you do if your order from The Farmer's Dog isn't up to the refined taste of your pup?

Let's find out how to return a product to The Farmer's Dog.

What's The Farmer's Dog Return Policy?

The Farmer's Dog offers a refund policy that is both entirely flexible and fairly limited. You are able to refund your order from The Farmer's Dog undo the following conditions.

In order to return your subscription box to The Farmer's Dog, your dog must not like the dog food. In addition to that, you have to donate the remaining fresh dog food to a local animal shelter. Once those two conditions are met, you can get a refund from The Farmer's Dog for your purchase.

You have a few other options when it comes to getting a refund from The Farmers Dog. You are free to cancel your subscription at any time as well as pause your subscriptions if you are away on vacation.

There are no exchanges available with The Farmer's Dog. However, the team behind The Farmer's Dog is capable of supplying you with new recipes for your dog if they don't like the food that's been shipped out and your subscription box.

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What's The Farmer's Dog Customer Service Phone Number?

You can call The Farmers Dog at: (646)-780-7957. You can also check their website to make sure that the contact information is up-to-date.

Does The Farmer's Dog Offer Chat Support ?

The Farmer's Dog does not operate an online chat platform. They only have social media, email, and a contact phone number. You can scroll to the bottom of The Farmer's Dog website to find their current contact information.

Can I Return An Item To The Farmer's Dog Without The Box Or Original Package?

the farmers dog fresh food box

You can return an item to The Farmer's Dog without a box. This works because you don't actually need to return the items to The Farmer's Dog if you have purchased their subscription service. You'll just need to donate your remaining dog food to a local animal shelter in order to get your money back.

Your local animal shelter will have different standards when it comes to what they accept for dog food. They might require you to have all original packaging from the farmer's dog in order to accept your donation of leftover dog food.

The best thing you can do is reach out to your local animal shelter and see if they're accepting food donations for the type of food you have from The Farmer's Dog.

You can also cancel your subscription with The Farmer's Dog. In the event of a cancellation, The Farmer's Dog will return the cost of your remaining subscription.

How To Return An Item From The Farmer's Dog Item (Step-By-Step Instructions)

Returning your order to The Farmer's Dog is going to start with getting in touch with their customer service team. Here are some basic steps that you can take to start the return process.

  1. Get your order number from your email or by logging into your account
  2. Email or call the customer service team at The Farmers Dog
  3. Let them know you're looking to return some food that your dog doesn't like
  4. The Farmers Dog customer service team will instruct you on the next steps for getting your refund

How Long Do I Have to Return an Item to The Farmer's Dog?

How long do you have to return an item to The Farmer's Dog? It's all going to depend on the item and what the customer service team says about your return.

The Farmer's Dog ships out fresh dog food as part of its subscription box. This means that you naturally have a shorter amount of time to decide if you want to return your dog food. While The Farmer's Dog does not list a specific return window, the sooner you make a decision, the better.

Does The Farmer's Dog Accept Returns Without a Receipt?

The Farmer's Dog operates on a subscription box program. This means you pay a yearly fee and receive a subscription that sends you a new dog food on a regular basis. You can make an exchange without a receipt work by requesting new recipes.

In order to sign up for a subscription, you have to register for an account with The Farmer's Dog. This means that all of your orders will be permanently tied to your account. The best part about this is that it means you do not need a receipt to facilitate any returns or to cancel your subscription.

Your entire purchase history will be saved in your account, and you won't have to go digging around your email for a receipt in order to get your money back from this company.

Does The Farmer's Dog Offer Full Refunds?

Screen the farmers dog web description recipe dog food

The Farmer's Dog offers full refunds depending on how you look at getting a refund from a subscription box service. If you're looking to get a refund on your first purchase and cancel your subscription, you stand to get all of your money back from The Farmer's Dog.

However, you won't be getting a refund for items you have used and enjoyed. This means that you might only get a partial refund for the cost of your subscription service. It all depends on the specifics of your return and how far through your subscription you are.

How Long Do The Farmer's Dog Refunds Take?

The Farmer's Dog does not list a specific turnaround time for their refunds. It's all going to depend on the specifics of your order as well as the type of return you're looking for.

If you just want to cancel your subscription, you can expect a fairly fast turnaround time for your refund. You'll get the remainder of the cost of your subscription back, and it shouldn't take too long for that money to reach your account.

Since there are no shipping costs here, or shipping times, your money should get back to you fairly quickly. It's only going to be held back by how busy the customer service team at The Farmer's Dog is and the processing time for your payment processor.

It might take you longer to get a refund for an item that you're looking to return. You're going to need to prove that you donated the food to a local dog shelter and get in touch with The Farmer's Dog customer service team to get a refund for the order that you already received.

This process is naturally going to take a while as there will be some back and forth time while the communication is going on.

Can You Return An Online Purchase To The Store?

The Farmer's Dog does not operate a physical storefront. This means that you cannot return your purchases in-store. You'll have to use the online option to mail in any returns and get in touch with customer service to cancel your subscription.

How Do I Check My The Farmer's Dog Order Status?

The best way to check the current status of your order with The Farmer's Dog is to log into your account on their website.

You can check The Farmer's Dog order status on the website, cancel or pause your subscription, or get in touch with customer service.

What Items Can Not Be Returned To The Farmer's Dog?

asian women with the farmers dog box

The Farmer's Dog mainly sells a subscription box that can be returned or canceled, but there are a few items that are outside of their return policy. Any of the following items are final sale and cannot be returned to The Farmer's Dog going

  • The Fresh Food Starter Pack
  • Dog Person Essentials Bundle
  • Dog Person Sweatshirt
  • Limited Edition Holiday Products


We're going to have to give The Farmer's Dog a 4.0 out of 5 for their return policy. While it's definitely good that they offer you the opportunity to cancel your subscription in time, they are a little vague when it comes to the specifics of returning an order that is not satisfactory.

The fact that their website states that you have to donate the dog food to a local animal shelter it's a bit of a hassle. While it's definitely a good thing to make regular donations to your local animal shelter, those shelters can also be picky about the food that they accept. Many shelters just don't have the resources to accept donations of fresh dog food.

This means you might be stuck eating the cost of an order that you can't donate and that your dog doesn't want to eat. However, you will be able to cancel further subscriptions before they are shipped out.