True Religion Return Policy Explained

When shopping at True Religion, it’s helpful to be familiar with the return policy so you can shop with confidence. If the jeans don’t fit right, the style isn’t what you expected, or you’re returning a gift, it’s good to have clear choices. True Religion offers an easy and flexible return process with options to return items in-store or by mail. Here’s a quick overview to help you shop worry-free.

What Is The Return And Refund Policy For True Religion?

True Religion lets customers return items within 30 days of purchase as long as the items are unworn, unwashed, and still have the original tags attached. Refunds will be made to the original payment method, but original shipping costs are not refundable. If you don’t have a receipt, True Religion provides store credit or exchanges based on the current price of the item.

Items marked as final sale—such as swimwear, intimate wear, and discounted products priced with $0.95 endings—cannot be returned or exchanged. Gift cards are also non-refundable, unless the law states otherwise.

Does True Religion Offer Exchanges?

Yes, but not through their website. Exchanges must be done in-store. For the best selection and service, True Religion recommends placing a new order online and returning the unwanted item separately.

Most items can be exchanged at a store, but orders paid with Apple Pay, PayPal, Amazon Pay, AfterPay, or Klarna must be returned by mail and can’t be exchanged in-store.

How Long Does It Take To Get Refund From True Religion?

After your return is received at the warehouse, True Religion processes refunds within 2 to 3 weeks. Refunds go back to the original payment method. For returns made in-store, refunds usually appear within 5 business days.

Refund times may vary depending on your bank or card issuer.

How Can You Return An Item To True Religion?

There are two main ways to return items: by mail or in-store.

To return by mail (U.S. orders only):

• Visit True Religion’s return portal and create a return label using your order number and email.
• Pack your items securely, preferably in the original packaging.
• Include a copy of your order confirmation or packing slip.
• Ship your return to:
  True Religion Returns
  11127 Catawba Ave
  Fontana, CA 92337

To return in store:

• Bring your item(s) and the receipt or order confirmation to any True Religion retail or outlet store in the U.S.
• A government-issued photo ID is required for all in-store returns and exchanges.

Note: Online-exclusive items and limited edition collaborations must be returned by mail only.

Can I Return A True Religion Item Without A Receipt?

Yes, but with some limits. Without a receipt or order confirmation, True Religion offers exchanges or store credit at the item’s current price. Returns without proof of purchase cannot be refunded to the original payment method.

A valid photo ID is required for in-store returns without a receipt.

Can You Return Used Items To True Religion?

No. Items must be unworn, unwashed, and have all original tags attached. True Religion will not accept used or visibly worn merchandise for return or refund.

Can You Return A True Religion Item Without The Original Box Or Package?

Yes, as long as the return is packed securely. Using the original packaging is best, but if it’s not available, a plain or unmarked box will work. Don’t forget to include your packing slip or order confirmation to help with processing.

Does True Religion Accept Returns Without Tags?

No. Items must have their original tags attached. Returns without tags may be denied because they don’t meet the condition requirements.

Can I Return A Gift To True Religion?

Yes. Gifts can be returned by mail or in-store just like regular purchases. Without a receipt, the refund will be given as store credit or exchange at the current item price. Gift cards cannot be refunded.

How To Contact True Religion?

For help with returns or questions about your order, contact True Religion customer service:

• Phone: 1-855-928-6124
• Email: [email protected]
• Website: www.truereligion.com

Customer support is available during regular business hours. For more help, check the “Contact Us” section on their website.

Conclusion

True Religion’s return policy is straightforward and customer-friendly, offering flexible return options both in-store and by mail. Just remember these key points: returns must be made within 30 days, items must have tags attached, and keep your receipt if you want a refund. Online-exclusive and limited edition items need to be returned by mail, and items bought with payment services like PayPal or Klarna must also be mailed back. With clear steps and multiple options, True Religion makes returning or exchanging items simple and hassle-free.