BeenVerified Cancellation and Refund Policy Explained

BeenVerified is a top online service that brings together public records—background checks, contact information, criminal histories and more—into a user-friendly platform. Whether you’re a first-time visitor verifying a phone number or a long-time subscriber running multiple searches, knowing how subscriptions, cancellations and refunds operate is essential. This guide outlines BeenVerified’s policies so you can manage your membership with confidence and make the most of the service.

What Is the Cancellation Policy for BeenVerified?

Subscriptions to BeenVerified automatically renew at the end of each billing cycle (monthly or quarterly). There is no minimum commitment, so you can cancel at any time before your next renewal date to prevent future charges. After cancellation, you’ll retain full access to your remaining report credits and features until the end of the current term. There are no extra fees for cancelling—your subscription simply stops renewing.

Can I Get a Refund from BeenVerified?

Refunds are granted at BeenVerified’s discretion, on a case-by-case basis. Many users find that BeenVerified will refund their most recent charge as a gesture of goodwill. Approved refunds are processed immediately on BeenVerified’s side, but it can take up to 10 days for your bank or credit card provider to post the credit. Beware: if you initiate a dispute (“chargeback”) through your financial institution before contacting BeenVerified, your account may be suspended and the dispute could be challenged, which may delay or void your refund.

How to Cancel a BeenVerified Account or Subscription

You can cancel your membership using any of these methods before your next billing date:
• Website: Log in at beenverified.com, go to “Contact Us,” choose “Cancel My Account,” and follow the prompts.
• Email: Send a message to [email protected] with your full name, email address, member ID and a clear request to cancel.
• Phone: Call BeenVerified’s support line at 1-888-579-5910 and ask the representative to cancel your subscription.
• Live Chat: Use the live-chat feature on the website to request cancellation directly from an agent.
• App Store/Google Play: If you subscribed via mobile, cancel through your Apple ID or Google Play subscription settings—BeenVerified cannot process in-app cancellations directly.

Does BeenVerified Charge You Monthly?

BeenVerified offers two main plans:
• Monthly Plan: Billed at $29.99 per month.
• Quarterly Plan: Billed at about $58.48 every three months (roughly $19.49 per month).
Both plans renew automatically until cancelled. During your active membership, you can run up to 100 searches per month at no extra cost. Charges appear on your statement as “BEENVERIFIED*COM.”

How to Contact BeenVerified

If you have questions about billing, cancellations or refunds, you can reach out through multiple channels:
• Email Support: [email protected] (general inquiries) or [email protected] (payment issues)
• Phone: 1-888-579-5910 (customer service) or 1-877-394-6174 (billing line)
• Live Chat: Click the chat icon on beenverified.com to speak with an agent
• App Help: In the mobile app, navigate to Settings or Help and select “Contact Support.”

Conclusion

Being familiar with BeenVerified’s return and refund policy lets you use the service without any surprises. Subscriptions renew automatically, refunds are issued at BeenVerified’s discretion—often covering recent charges—and canceling before the next billing cycle incurs no fees. Keep this guide close to address any billing questions and guarantee a smooth experience, whether you’re running a one-time search or relying on BeenVerified for ongoing background checks.