Color Wow's return policy offers a straightforward approach for customers seeking refunds on their purchases. Whether you're a new shopper or a regular patron, understanding the return process can ensure a smooth experience. This guide will take you through key aspects of the policy, helping you navigate returns with ease.

What Is The Return And Refund Policy For Color Wow?

Color Wow provides customers with a generous 30-day window to return products for a full refund if they're not satisfied. Products must be returned in their original condition, and while delivery or handling charges are not reimbursed, the refund process is designed to be as painless as possible.

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Does Color Wow Offer Exchanges?

Unfortunately, Color Wow does not offer exchanges for items unless they were damaged upon arrival. In such cases, customers can contact customer service to resolve the issue.

How Long Does It Take To Get Refund From Color Wow?

After the returned goods are received and verified, refunds are processed promptly. Customers can expect their account to be credited within 14 days from the receipt of the returned product.

How Can You Return An Item To Color Wow?

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To return an item to Color Wow, please follow these steps:

  • Check that you are within the 30-day return window from the date of purchase.
  • Ensure the product is in its original condition, unused, and with all original components.
  • Contact Color Wow customer service at 1-844-495-5969 or email [email protected] to initiate the return process.
  • You will be provided with a free returns label if the product is faulty.
  • Send the item back via mail or courier service to the following address: Color Wow – Returns, c/o Federici Brands LLC, 195 Danbury Road, 3rd Floor, Wilton, CT 06897, USA.
  • Once the return is received and inspected, your refund will be processed.

Please note that Color Wow's return policy may have specific terms and conditions, so it's advisable to review them or contact customer service for any clarifications. If you are located outside the United States, please check if international return policies apply.

Can I Return A Color Wow Item Without A Receipt?

Proof of purchase is required for all returns, so make sure to include your packing slip or other documentation when returning an item.

Can You Return Used Items To Color Wow?

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The return policy does not explicitly address used items, but products should be returned in their original condition. If you have concerns about returning a slightly used product, it's best to reach out to customer service for guidance.

Can I Return A Gift To Color Wow?

If you received a Color Wow product as a gift, you could still return it within the 30-day period. Include any gift receipt or proof of purchase you may have to facilitate the refund process.

How To Contact Color Wow?

For any return-related queries or issues, you can reach Color Wow customer service by phone at 1-844-495-5969, email at [email protected], or by physical mail at their office address.


Color Wow's return policy is designed with customer satisfaction in mind. By following the guidelines provided, you can ensure a smooth return process and receive your refund without undue delay. Remember to start your return within the 30-day period and to include all necessary information with your returned products.