Shopping with Natural Healthy Concepts (NHC) offers you peace of mind, knowing that their return policy is designed to be customer-friendly and straightforward. Whether you're a new shopper or a loyal customer, knowing the NHC return policy can save you time and effort in the unlikely event that you need to return a product. This article will guide you through the ins and outs of the policy, ensuring you're well-informed about your options and the process.

What Is The Return And Refund Policy For Natural Healthy Concepts?

At NHC, customer satisfaction is a priority, which is why they offer a generous 60-day return window for unopened items. You can receive a full refund for products returned within this period, though certain items like heat-sensitive or refrigerated items, special orders, and bulk purchases of five or more of the same product are considered final sale and not eligible for return.

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Does NHC Offer Exchanges?

NHC takes care of their customers, especially in cases where you might receive the wrong item due to a shipping mix-up. In such cases, they are more than willing to facilitate an exchange or process a refund to correct the issue. If you've ordered the wrong item by mistake, the standard refund policy will apply.

How Long Does It Take To Get Refund From NHC?

Once your return is received and inspected by NHC's return department, the processing of your refund will commence. The speed at which your refund is processed may vary, but you can generally expect it to be completed within a few days after they receive your returned item.

How Can You Return An Item To NHC?

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  1. Reach out to Customer Service for a Return Merchandise Authorization number.
  2. Securely package your unopened items and ensure they're in new condition.
  3. Include the RMA in your package.
  4. Send your return to the specified NHC address.
  5. Drop off the package at your preferred shipping carrier.

Can I Return A NHC Item Without A Receipt?

For a smooth return process, having your receipt or proof of purchase is ideal. However, if you've lost it, don't hesitate to contact NHC's customer service for assistance. They may be able to help you with your return based on their records of your purchase.

Can You Return Used Items To NHC?

Knowing that quality is key, NHC requires items to be unopened and in new condition to be eligible for a return. If you've used a product and are not satisfied, it's best to contact customer service to discuss your options.

How To Contact NHC?

For any inquiries or assistance with returns, NHC's customer service team is ready to help. You can reach them via email at [email protected] or call them at 1-866-505-7501. Their team is experienced and committed to providing you with the support you need.


To sum up, NHC's return policy is designed with the customer's convenience in mind, offering a straightforward and fair process for returns and refunds. Remember to keep your items unopened if you wish to make a return, and don't hesitate to reach out to customer service for any assistance. With these tips in mind, your experience with NHC should be nothing but smooth sailing.