When it comes to managing your well-being, Reliefband offers innovative solutions to combat nausea and motion sickness. But what if the product doesn't meet your expectations? Understanding the Reliefband return policy ensures that you can shop with confidence, knowing that your satisfaction is a priority. This comprehensive guide will equip you with all the necessary information to navigate the return process smoothly.

What Is The Return And Refund Policy For Reliefband?

Reliefband Technologies has a customer-friendly return policy that allows you to return the Reliefband device within 30 days of purchase if you're dissatisfied for any reason. You're eligible for a refund of the purchase price, minus any shipping and handling charges. Note that returns must be postmarked within this 30-day window to qualify for the refund. To initiate the return, you need to have purchased the product directly from Reliefband's official website or through their customer service channels.

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Does Reliefband Offer Exchanges?

Reliefband's primary focus is on refunds rather than exchanges. If you wish to try a different product, it's recommended that you return your current item for a refund and then place a new order for the desired item.

How Long Does It Take To Get Refund From Reliefband?

Once you've returned your Reliefband device and it has been received and inspected by the company, you can expect your refund to be processed within approximately 4 weeks. The refund will be issued to your original payment method.

How Do I Return A Reliefband?

If you want to return a product purchased from Reliefband, you need to follow these steps:

  1. Contact the customer service team at [email protected] within 14 days of receiving your order. Provide your order number, the name of the product you want to return, and the reason for the return.
  2. Wait for a confirmation email from the customer service team with a return authorization number and a return address.
  3. Pack the product securely in its original packaging and include a copy of the confirmation email with the return authorization number.
  4. Send the package to the return address provided by the customer service team. You are responsible for the shipping costs and the risk of loss or damage during transit.
  5. Once the package is received and inspected by the reliefband.co.uk team, you will receive an email confirming your refund or exchange. The refund or exchange will be processed within 14 days of receiving your return.

Can I Return A Reliefband Item Without A Receipt?

No, Reliefband requires the original receipt or proof of purchase along with the UPC barcode for all returns. This is to ensure that the item being returned qualifies for a refund under their policy.

Can You Return Used Items To Reliefband?

Reliefband expects the returned device to be in the same condition as when it was received. However, as it's a wearable device, they understand it may have been used. Ensure the item is in its original packaging and accompanied by all original components for a successful return.

person using reliefbrand wa...

Can You Return A Reliefband Item Without The Original Box Or Package?

Returns should include the original box or package to ensure you receive your refund. This helps the company quickly verify the product and process your return.

Does Reliefband Accept Return Without Tag?

Since Reliefband devices do not typically come with tags like clothing items, this is not applicable. However, retaining the original packaging and contents is crucial for a valid return.

How Do I Contact Reliefband?

If you have any questions regarding the return process or need assistance, you can reach out to Reliefband's customer service team via email at [email protected] or by calling their hotline at 877-735-2263. Their dedicated team is ready to provide the support you need.


The Reliefband return policy is designed to be as hassle-free as possible, enabling you to shop with confidence. Remember that returns need to be initiated within 30 days, and always keep your original receipt and packaging. If you follow these simple guidelines, you can rest assured that Reliefband is committed to ensuring your satisfaction with their innovative products. Should you have any further questions or need assistance with your return, their customer service team is just a call or an email away.