When it comes to online shopping, knowing the return policy of a retailer is just as important as finding the right product. Brownells, a leading supplier of firearms accessories, gun parts, and gunsmithing tools, has a return policy designed to make the process straightforward for their customers. Whether you’re a first-time buyer or a regular shopper, knowing the ins and outs of their policy can save you time and ensure a smooth transaction.

What Is The Return And Refund Policy For Brownells?

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Brownells aims to keep both purchasing and returning items hassle-free. If you're not satisfied with your purchase, Brownells accepts returns at any time, with a few exceptions:

  • Items must be returned with proof of purchase.
  • Only the original purchaser can make a return.
  • Returns within 45 days of shipment are eligible for a refund to the original payment method.
  • Returns after 45 days will receive a Brownells Gift Card.
  • Some items, like ammunition and gunpowder, are non-returnable.

Does Brownells Offer Exchanges?

While Brownells doesn't explicitly mention exchanges in their return policy, you can return a product and then place a new order for the item you prefer. Remember that the returned item must meet the return policy criteria.

How Long Does It Take To Get Refund From Brownells?

Once your return is received, refunds are typically processed within 7-10 business days. The refund will include the cost of the returned items and any applicable taxes, but not shipping charges or additional fees.

How Can You Return An Item To Brownells?

Returning an item to Brownells is easy:

  • Start your return online with your order number and email address.
  • Securely pack your return, ideally in the original packaging, with a copy of the invoice.
  • Use a Brownells-provided return label and drop off the package at the post office, or schedule a pick-up.

Can I Return A Brownells Item Without A Receipt?

Proof of purchase is required for all returns. If you can't provide a receipt or other proof of purchase, the return may not be accepted, and the item could be sent back to you at your expense.

Can You Return Used Items To Brownells?

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Brownells' policy states that items should be returned in their original condition. Products that are misused or modified are not eligible for return.

Can You Return A Brownells Item Without The Original Box Or Package?

While Brownells recommends returning items in their original packaging, it’s not strictly required. Ensure the item is well-packed to avoid damage during shipping.

How To Contact Brownells?

If you have any questions or need assistance with a return, you can contact Brownells via:


The Brownells return policy is designed to be customer-friendly, allowing you to shop with confidence. With the ability to return items for any reason, provided they meet the criteria, and the convenience of online return initiation, Brownells demonstrates their commitment to customer satisfaction. Remember to keep your proof of purchase, return items promptly, and contact customer service if you encounter any issues. By following these guidelines, you can take advantage of Brownells' return policy effectively.