As a beginner or a pro golfer, you should be aware of TaylorMadeGolf’s return policy to avoid any inconvenience. In this article, we’ll explain how to handle returns, refunds, and warranty claims, so you can concentrate on improving your game instead of worrying about possible returns.

What is Taylor Made's return and refund policy?

At TaylorMadeGolf, customer satisfaction is a priority. If you're not completely satisfied with your purchase, you can return your item within 30 days of receipt. Items must be in new and unused condition to be eligible for a return. However, certain products like custom-built golf clubs and personalized items are not eligible for returns. It's essential to know that while the merchandise total is refundable, shipping costs are not covered.

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Does Taylor Made provide exchange options?

Currently, TaylorMadeGolf does not offer direct exchanges. If you wish to exchange an item, you must initiate a return for the unwanted product and place a new order for the desired item. Remember, the return must be done within the 30-day timeframe, and the item must be in its original, unused condition.

What is the timeline for receiving a refund from Taylor Made?

After initiating a return with TaylorMadeGolf, you can expect a refund within 30 days from when the company receives your return. The refund will be credited to the original form of payment you used for the purchase, and you'll be notified via email once the process is complete.

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How to initiate a return with Taylor Made?

To initiate a return with Taylor Made, follow these steps:

  1. Visit the order history page in your online account and click “Return Order” on the order you’d like to return. If you checked out as a guest, visit their returns portal and enter your order number and associated email address.
  2. Print the pre-paid return label that will be emailed to you and attach it to your package. Make sure the item is in new and unused condition and has the original packing slip.
  3. Drop off your package at any UPS location within 30 days of receipt.
  4. Wait for your refund to be processed within 30 days of when Taylor Made receives your return. You will be notified by email when your refund is issued.

Is a receipt required for returning items to Taylor Made?

Yes, a receipt or proof of purchase is necessary when returning items to TaylorMadeGolf. This helps the company verify your purchase and streamline the refund process.

Are used items eligible for return at Taylor Made?

No, used items are not eligible for return. TaylorMadeGolf only accepts returns for items that are in new and unused condition. It's important to keep this in mind before removing any tags or using the new equipment on the course.

Can items be returned to Taylor Made without original packaging?

Returns should ideally include the original packaging. This ensures the returned item is protected during transit and can be processed efficiently upon receipt.

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Is a receipt necessary for a TaylorMade warranty claim?

Yes, a receipt or proof of purchase is required for warranty claims. This documentation is needed to verify the date of purchase and to confirm that the product is still within the warranty period.

How to get in touch with Taylor Made customer service?

If you have any questions or need assistance with a return, warranty claim, or any other concern, you can contact TaylorMadeGolf customer service at 1 (877) 860 8624 or via email at [email protected]. They are ready to help ensure your satisfaction with their products.


TaylorMadeGolf's return policy can greatly enhance your shopping experience. From the 30-day return window to the specifics of the warranty claims, being informed means you can shop with confidence. Remember that while you cannot directly exchange products, the return process is straightforward and customer service is always available to assist. Keep these tips in mind, and you'll navigate the return policy like a pro.