Convenience is essential while shopping, and Wild's return policy guarantees that clients' needs come first. Being familiar with Wild's return policy can help you handle purchases and any returns stress-free, regardless of whether you are a frequent user or a first-time buyer. You can be sure that you know what to anticipate when you shop at Wild because this policy covers a wide range of situations, from defective products to cancelled subscriptions.

What Is The Return And Refund Policy For Wild?

Wild's return and refund policy emphasizes customer satisfaction, with specific guidelines to handle various situations. For new customers, the 30-day satisfaction guarantee allows you to claim a refund if you're not happy with your first order. Remember, this applies only after you've tried the product and reached out for solutions. For recurring subscriptions, cancellation is possible at any time, but it does not affect already placed orders.

woman showing Wild deodoran...

Does Wild Offer Exchanges?

Wild does not typically offer exchanges, especially for refill packs due to hygiene reasons. However, if you receive a faulty product or the wrong item, Wild will correct the mistake without requiring you to return the incorrect product. You can keep it or pass it on to someone who might appreciate it.

How Long Does It Take To Get Refund From Wild?

If you are eligible for a refund under Wild's policy, the process is swift once your claim is validated. Although the exact timing is not specified, Wild aims to resolve issues promptly. Contacting customer service with all necessary information will expedite the process.

hand showing Wild deodorant...

How Can You Return An Item To Wild?

If you are not satisfied with your purchase from Wild, you can return it within 30 days of delivery for a full refund. Here are the steps to follow:

  1. Contact Wild customer service by email or phone and request a return authorization number (RAN).
  2. Pack the item securely in its original packaging and include a copy of your order confirmation and the RAN.
  3. Attach the prepaid return label that Wild will send you by email to the outside of the package.
  4. Drop off the package at any UPS location or schedule a pickup online.
  5. Once Wild receives and inspects the item, they will process your refund within 10 business days.

How Do I Change Or Cancel My Subscription?

You can cancel your recurring subscription at any time through your account. However, if you want to cancel or amend a one-time purchase order, you have an hour post-purchase to contact Wild. For subscription orders already in the system, cancellation is not possible, so it's crucial to manage your subscription settings proactively.

How Can I Contact Wild?

If you need assistance with returns, refunds, or any other queries, you can reach out to Wild at [email protected]. For a more direct approach, use the help form available on their website to ensure your concerns are addressed efficiently.

The Wrap-up

Wild's return policy is designed with customer experience in mind, offering protections like the 30-day satisfaction guarantee for new users and straightforward solutions for faulty or incorrect items. Knowing that exchanges are not standard practice for hygiene reasons, and refill packs have specific conditions, helps manage expectations. Remember that proactive communication with Wild's customer service is vital for a smooth return or refund process, and always check your subscription settings to avoid unwanted orders. With these tips in mind, shopping with Wild can be a confident and satisfying experience.