Breville is committed to customer satisfaction, and their return policy reflects this commitment, offering clear guidelines on how to return products for a refund or replacement. This article will provide you with all the necessary information to navigate the Breville return policy with ease.

What Is The Return And Refund Policy For Breville?

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If you purchase a Breville appliance directly from and find yourself dissatisfied, you have 30 days from receipt of shipment to initiate a return. The appliance must be in new condition, with all original packaging and accessories included. Contact Breville to request a Return Authorization (RA) number to start the process. Remember, Breville does not accept returns for parts or accessories.

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Does Breville Offer Exchanges?

Breville's policy primarily focuses on returns and refunds. However, if you receive a Dead On Arrival (DOA) product or encounter an equipment failure on first use, contact Breville within 30 calendar days of the invoice date. Breville will arrange for the product's return and provide a replacement at their expense.

How Long Does It Take To Get Refund From Breville?

Once Breville receives and inspects your return, they will process your refund within 10 business days. You'll be notified via email once your refund has been issued.

How Can You Return An Item To Breville?

To return an item to Breville, follow these steps:

  • Contact Breville customer service to obtain an RA number.
  • Securely pack the item in its original packaging, including all accessories and documentation, and include a copy of the receipt or order confirmation.
  • Clearly write the RA number on the outside of the package.
  • Ship the package to the address provided by the customer service representative.

How Long Is The Breville Warranty?

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Breville products come with a Limited Warranty from the date of purchase, or for California residents, from the date of delivery. The warranty period may vary, so check the specific terms for your product.

Can I Return A Brand Item Without A Receipt?

Proof of purchase is required for a valid return. Without a receipt, Breville may not be able to process your return.

Can You Return Used Items To Breville?

Returned items must be in brand new condition. Breville does not permit the return of used items, as they cannot be restocked and resold.

Can You Return A Breville Item Without The Original Box Or Package?

Original packaging is required for a return. Items returned without the original box or package may not be eligible for a refund.

Can I Return A Gift To Breville?

Gift returns follow the same policy as other returns. The item must be unused, in its original packaging, and returned within 30 days. Proof of purchase or a gift receipt will be required.

How Do I Contact Breville Customer Service?

For any inquiries or assistance with returns, you can reach Breville Customer Service at 1-866-273-8455 or [email protected].


Breville's return policy is designed to ensure customer satisfaction and confidence in their purchases. By keeping these tips in mind, you can take advantage of a straightforward return process, should the need arise. Always remember to act within the 30-day window and keep your items in new condition with all original packaging. For any questions or clarifications, Breville's customer service is ready to assist you every step of the way.