When making an online purchase, knowing the return policy is crucial for a hassle-free shopping experience. Faxon Firearms offers a comprehensive return and refund policy that prioritizes customer satisfaction while ensuring certain conditions are met. This article will guide you through the essentials of Faxon Firearms' return policy, whether you're a new shopper or a returning customer.

What Is The Return And Refund Policy For Faxon Firearms?

Faxon Firearms is committed to ensuring that customers are completely satisfied with their purchases. If you find yourself dissatisfied within 15 days from the date of purchase, you can initiate a return for a refund. The product must be in new condition, and you must be the original purchaser with proof of purchase. Shipping, restocking fees, and taxes may not be refundable.

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Does Faxon Firearms Offer Exchanges?

While Faxon Firearms does not explicitly state an exchange policy, defective products within the three-year warranty period may be eligible for repair or replacement. Contact Faxon Firearms directly for any warranty concerns.

How Long Does It Take To Get Refund From Faxon Firearms?

After returning your item to Faxon Firearms, you can expect to receive your refund within 10 business days. The refund will be issued in the same form of payment used for the initial purchase, excluding shipping costs unless the return was due to an error on Faxon's part.

How Can You Return An Item To Faxon Firearms?

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To return an item, you must contact Faxon Firearms customer service to obtain a Return Merchandise Authorization (RMA) code. Include this code on both the inside and outside of your return package, and make sure that the item is in new condition and in its original packaging.

Can I Return A Faxon Firearms Item Without A Receipt?

A dated invoice or proof of purchase is required to establish warranty eligibility and process a return. Therefore, it is advised to keep your receipt safe to ensure a smooth return process.

Can You Return Used Items To Faxon Firearms?

Items must be in new, unused condition to qualify for a return. Faxon Firearms will not accept returns for products that have been modified or show signs of use.

Can You Return A Faxon Firearms Item Without The Original Box Or Package?

Original packaging is required for all returns. Products returned without the original box or package may not be eligible for a refund.

How To Contact Faxon Firearms?

For any inquiries or to initiate a return, you can reach Faxon Firearms customer service via email at [email protected]. Should you need to send any product back for warranty service or return, contact them for an RMA code and further instructions.


In summary, Faxon Firearms provides a clear and customer-oriented return policy. Remember to act within the 15-day satisfaction period, keep your products in new condition, and retain your purchase documentation. With these tips in mind, you can shop with confidence knowing that Faxon Firearms values your satisfaction and upholds a fair return policy.