When it comes to online shopping, a clear and customer-friendly return policy can be just as important as the quality of the products themselves. For customers of Kizik, understanding the com return policy is essential to ensure a hassle-free shopping experience. Whether you're a new customer contemplating your first purchase or a regular client considering another pair of Kiziks, this article will guide you through their easy return process.

What Is The Return And Refund Policy For Kizik?

At Kizik, customer satisfaction is a priority, and their return policy reflects this commitment. If you find that your Kiziks don't quite meet your expectations, and you haven't worn them outside, you are eligible for a return or exchange within 30 days of the original order date. The return process is designed to be straightforward, ensuring that your experience is as effortless as possible.

boy wearing black kizik sho...
Kizik Top Deals and Special Offers See Now

Does Kizik Offer Exchanges?

Yes, Kizik offers a one-time free exchange for customers within the United States. If you need an additional exchange, it can be arranged through customer service, but a shipping fee of $10.00 per order will apply. For international customers, please note that exchanges are not available and a return fee may apply.

kizik shoebox on the floor-...

How Long Does It Take To Get a Refund From Kizik?

Once your return is processed online and the item is received, Kizik works efficiently to process your refund. While the exact timing can vary, typically customers can expect their refund to be initiated within a few business days of Kizik receiving the returned item.

people wearing brown and re...

How Can You Return An Item To Kizik?

  • Visit the Kizik Returns page and enter your order number and email address.
  • Choose to return or exchange your item and answer a few questions to receive your shipping label.
  • Repackage your Kiziks in the original box and condition, attach the shipping label, and send it back via the carrier.

Can I Return A Kizik Item Without A Receipt?

For online purchases, a receipt isn't necessary as long as you have your order number and the email address used during purchase. For in-store purchases without an email at checkout, contact Kizik Customer Service with your Order No. for assistance.

Can You Return Used Items To Kizik?

Kizik only accepts returns or exchanges for items in their original condition. If the shoes show signs of outdoor wear or any dirt, they will not be eligible for return.

Can You Return A Kizik Item Without The Original Box Or Package?

The original box or packaging is required for a successful return. Make sure to keep the packaging intact if you're considering a return.

Can I Return A Gift To Kizik?

Gift returns are handled similarly to regular returns, but you'll need the order number and email address associated with the purchase. If you're unsure, reaching out to Kizik Customer Service can help facilitate the process.

How To Contact Kizik?

Whether you have questions about returns, exchanges, or any other concerns, you can reach Kizik Customer Service at the email [email protected] or by phone at (833)675-0266. They're ready to assist you with any issues and ensure a smooth return process.


Understanding Kizik's return policy is key to a stress-free shopping experience. Remember, returns and exchanges are straightforward, with a focus on customer satisfaction. Keep your Kiziks in their original condition and packaging, and make sure to process your return within the 30-day window. Should you need any assistance, Kizik's Customer Service is just an email or phone call away. With no return shipping fees in the US and a one-time free exchange policy, Kizik makes it easy for you to shop with confidence.