Knowing the return policy of your preferred online merchant is essential to shopping with confidence. A robust return policy is provided by Moda Operandi, a leading source for luxury apparel, to meet the expectations of its affluent customer base. Whether you're a frequent client who is accustomed to navigating the stylish options or a newbie exploring Moda Operandi for the first time, this post will provide you all the information you need to guarantee a seamless return procedure if the need arises.

What Is The Return And Refund Policy For Moda Operandi?

Moda Operandi’s return policy is designed to offer a hassle-free experience for its customers. For full-priced items, you have 28 days from delivery to return for a full refund. If you've purchased markdowns, you have 14 days to return them. Fine jewelry, timepieces, and beauty products also fall under specific return windows. However, items marked as final sale, such as customized or vintage items, are not eligible for return or refund.

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Does Moda Operandi Offer Exchanges?

Moda Operandi does not have a direct exchange policy. If you wish to exchange an item, you will need to return the original item and place a new order for the replacement.

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How Long Does It Take To Get Refund From Moda Operandi?

Once your return is received and inspected, Moda Operandi typically processes refunds within 7-10 business days. This ensures that you’re not left waiting for your refund longer than necessary.

How Can You Return An Item To Moda Operandi?

You can return an item to Moda Operandi by following these steps:

  1. Visit and sign into your account.
  2. Hover over your name in the upper right corner, click on ORDER HISTORY, and select the order with the item(s) you want to return.
  3. Click RETURN REQUEST, select each item you’d like to return and choose a reason.
  4. Generate a label by clicking GENERATE RETURN LABEL and print it out.
  5. Pack the item(s) you want to send in its original packing, together with any boxes, hangers, clothes bags, and other special packaging supplies.
  6. Attach the label to the outside of your package and drop it off at a UPS location.

Can I Return A Moda Operandi Item Without A Receipt?

A receipt is not mandatory if you have other proof of purchase, like an order number or transaction history in your account. However, it’s always best to have your receipt handy to facilitate the process.

Can You Return Used Items To Moda Operandi?

Items must be returned in new and unworn condition. Moda Operandi will not accept returns that are used, washed, or damaged.

Can You Return A Moda Operandi Item Without The Original Box Or Package?

All returns should include the original packaging and tags. For shoes, the original box is required, and for bikinis, the hygienic liner must be intact.

Does Moda Operandi Accept Return Without Tags?

Designer and Moda Operandi tags must be attached to the items when returned. Without these, the return may not be accepted.

Can I Return A Gift To Moda Operandi?

Gifts can be returned, but refunds will be issued to the original purchaser only. The gift giver must initiate the return process.

How To Contact Moda Operandi?

For any queries or assistance with returns, you can reach out to Moda Operandi at [email protected].


To sum it up, Moda Operandi's return policy is generous and customer-friendly, ensuring that you can shop with peace of mind. Remember to keep items in new condition, with original packaging and tags, to ensure a successful return. With free return shipping and a clear refund timeline, Moda Operandi makes it easy to return items without hassle. Always double-check the final sale items list to avoid any surprises, and reach out to customer care should you need any assistance.