When it comes to travel plans, we all know that sometimes things don't go as expected, and you might need to cancel your booking. Understanding the ins and outs of the Netflights cancellation policy can help you navigate these situations with ease. Whether you're a new customer or a regular flyer with Netflights, this article will provide you with all the essential information on how to cancel your travel arrangements and what to expect in terms of refunds.

What Is The Netflights Cancellation Policy?

Netflights has a clear-cut cancellation policy that varies depending on the type of booking you've made. For flight tickets, the cancellation charge may range from a minimum fee to 100% of the ticket cost, particularly for non-refundable tickets or last-minute cancellations. Package holidays and accommodation-only bookings also follow specific cancellation fee scales, with charges increasing as the departure date approaches.

people buying airline ticke...

What Is The Netflights Refund Policy?

Refunds at Netflights are subject to the terms of the booking. While some tickets and services may offer partial refunds, others may be non-refundable. The refund amount, if applicable, takes into account the cancellation charges and any non-recoverable costs.

Can I Cancel My Flight Ticket And Get A Refund?

Yes, you can cancel your flight ticket, but whether you get a refund will depend on the fare rules associated with your booking. For most airlines, name changes or transferring tickets to another person are not permitted, and the ticket would incur cancellation charges, or it might be non-refundable.

What Is The Cancellation Policy On Hotel Bookings?

The cancellation policy for hotel bookings through Netflights is similarly subject to specific terms. Hotels may offer a refund if the cancellation is made well in advance, but often, charges can go up to 100% of the booking cost for last-minute cancellations, especially during peak seasons or special events.

Can You Cancel A Non-Refundable Reservation On Netflights?

Non-refundable reservations are typically the most cost-effective options but come with the trade-off of being less flexible. While you can still cancel a non-refundable reservation, don't expect a monetary return, as these reservations are, as the name suggests, non-refundable.

How Long Does Netflights Take To Refund Money?

After the cancellation process is complete, any eligible refunds from Netflights can take up to 5 working days to reflect in your account. The duration may vary depending on the payment method and the policies of the financial institutions involved.

couple in hotel room-vacati...

How Do I Check My Refund Status On Netflights?

If you have booked a flight with Netflights and you want to check your refund status, you can follow these steps:

  1. Go to the Netflights website and log in to your account.
  2. Click on "My bookings" and find the booking you want to check.
  3. Click on "View details" and then on "Manage booking".
  4. You will see a section called "Refund status" where you can see if your refund has been processed, approved or rejected.
  5. If your refund has been processed, you will also see the amount and the date of the refund.
  6. If you have any questions or issues, you can contact Netflights customer service by phone, email or chat.

How Do I Speak To A Manager At Netflights?

If you need to escalate a concern or speak directly to a manager at Netflights, you can do so by calling their customer service line and requesting to speak with a supervisor. They are there to assist you with any complexities or specific issues related to your booking.


The Netflights cancellation policy is designed to be straightforward, providing options for changes or cancellations based on the type of booking and the conditions associated with it. While some bookings might offer flexibility and refunds, others, particularly non-refundable options, offer less leeway. Always review the specific terms before finalizing your travel plans, and remember that customer service is available to assist you if you encounter any issues or have questions about your refund status.