The return policy of any retailer is crucial before making a purchase, and Rebag, the luxury accessory reseller, is no exception. Whether you're a new customer or a seasoned shopper at Rebag, knowing the ins and outs of their return policy can save you time and potential hassle. This article will delve into the details of Rebag's return policy, ensuring that you're well-informed and prepared for any returns or refunds you might need to process.

What Is The Return And Refund Policy For Rebag?

Rebag offers a complete refund for returns from the U.S. when you initiate the return process via your account within 7 days following the in-store purchase or the receipt of an online order. The product should be returned in the condition it was initially described, including the original Rebag tags still being affixed. Initial shipping costs are nonrefundable, and a return fee per item applies unless you are a Gold or Diamond Rebag Rewards member.

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Does Rebag Offer Exchanges?

Rebag does not offer direct exchanges. Instead, customers looking to exchange an item must adhere to the return policy and then proceed to purchase a new item separately.

How Long Does It Take To Get Refund From Rebag?

Once your return is received and inspected by Rebag, the refund process will begin. Refunds are typically processed within 5-10 business days, and you will be notified via email once your refund has been issued.

How Can You Return An Item To Rebag?

Returning an item to Rebag is a straightforward process. Follow these steps:

  1. Log into your Rebag account.
  2. Go to your order history and select the item you wish to return.
  3. Click on the 'Return Item' option.
  4. Fill out the return form with the required details.
  5. Print out the prepaid shipping label provided by Rebag.
  6. Pack the item securely in its original packaging.
  7. Attach the shipping label to the package.
  8. Drop off the package at a designated shipping carrier location.
  9. Wait for confirmation from Rebag that they have received your return.

Can I Return An Rebag Item Without A Receipt?

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Rebag requires proof of purchase for all returns. The return request must be made through your account, which will serve as your receipt.

Can You Return Used Items To Rebag?

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Items must be returned in the same state as they were at the time of sale. Rebag reserves the right to reject returns if the items exhibit any signs of wear or usage.

Can You Return An Rebag Item Without The Original Box Or Package?

All returns should include the original packaging and accessories that came with the product to be eligible for a refund.

How To Contact Rebag?

If you need assistance with a return or any other customer service inquiry, you can email the Rebag team at [email protected] or call 1-844-373-7723 during their business hours.

The Wrap-up

Rebag's return policy is designed to be straightforward, ensuring that customers can shop with confidence. Please note that you must start the return process within seven days from the date of purchase or delivery, ensuring that the items are in their original state. Retain this guide for a seamless and effortless return process with Rebag.