Dealing with cybersecurity can be challenging, but understanding the Avast refund and cancellation policy shouldn't be. Whether you're a new or long-term user, the policy is designed to ensure that you can shop and use Avast products with confidence. This guide provides a clear overview of what to expect if you need to cancel your Avast subscription or request a refund.

What is Avast's cancellation and refund policy?

Avast offers a straightforward cancellation and refund policy for its customers. If you're dissatisfied with your Avast subscription, you have up to 30 days from the date of purchase to request a full refund for any Avast consumer product subscriptions. This guarantee applies to products bought online from the Avast website, through offers within another Avast product, and via Google Play.

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How do I get my money back from Avast?

Securing a refund from Avast is a simple process. If you made your purchase online and are within the eligible refund period, sign in to your Avast Account and navigate to the 'Order history' section. Here you can click on 'Request a refund' for the relevant order. After selecting your reason for the refund and confirming your request, Avast will process the refund promptly. You'll receive a confirmation email once the refund is in progress.

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How do I cancel my subscription to Avast?

Cancelling your Avast subscription is just as easy as requesting a refund. Access your Avast Account online and head to the 'Subscriptions' panel. From there, you can find the option to disable automatic renewal on your subscription. Once you confirm the cancellation, your subscription will not renew on the next billing cycle.

How do I cancel Avast payment?

If you need to cancel a payment or have issues with your payment method, the best course of action is to contact Avast Support directly. Ensure you have all relevant information at hand, such as your order number and account details, to facilitate a smooth cancellation process.

How do I get in touch with Avast customer service?

Reaching out to Avast customer service is straightforward. You can send an email to [email protected] or use the contact form on the official Avast website. For immediate assistance, Avast also offers a support hotline, the number of which can be found on their contact page.


Avast's cancellation and refund policy is designed to be customer-friendly, offering peace of mind with a 30-day money-back guarantee. Remember that this policy applies to online purchases directly from Avast or via Google Play. If you need to cancel or seek a refund, you can manage your subscriptions through your Avast Account or get help from customer service. By following these steps, you can ensure that your experience with Avast is as secure and satisfactory as possible.