Returning items to Bass Pro Shops? Whether you bought your item online or in-store, knowing the return and refund process can save you time and hassle. Here’s everything you need to know about their policies, including return windows, refund methods, and important conditions.

What Is the Return and Refund Policy for Bass Pro Shops?

bass pro shops store front

Bass Pro Shops allows returns within 60 days of purchase with a valid receipt. Items returned beyond 60 days are accepted on an inspection basis only. Returns can be processed at any Bass Pro Shops or Cabela’s location, regardless of where the purchase was made.

Some items have special return conditions:

  • Restocking fees may apply to certain items, such as bicycles.
  • Holiday purchases made between November 1 – November 30, 2024, can be returned until February 1, 2025.
  • Gasoline-powered items and drones cannot be returned if they have been used or have had oil or fuel added.

Refunds are processed based on the original payment method:

  • Cash or check purchases are refunded in cash.
  • Credit card payments are refunded to the same card.
  • PayPal purchases are only eligible for store credit or exchange when returned in-store.
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Does Bass Pro Shops Offer Exchanges?

Yes, exchanges are available for most items. If you need to exchange an item, you can return it to any Bass Pro Shops or Cabela’s store. If returning by mail, the fastest way to exchange an item is to request a return label, receive a refund upon return, and place a new order.

How Long Does It Take to Get a Refund from Bass Pro Shops?

Refunds are typically issued as soon as the return is processed. If you return an item in-store, you may receive an immediate refund. For returns by mail, refunds are processed once the item is received and inspected.

  • Credit card refunds may take 3-5 business days to reflect in your account.
  • Check refunds are issued in cash if returned in-store.
  • Gift card refunds apply to returns without a receipt or certain PayPal purchases.

How Can You Return an Item to Bass Pro Shops?

man holding a bass pro shops cap in his hand

You have two return options:

1. Return by Mail

  • Visit the Bass Pro Shops Return Center online to generate a return label.
  • Pack the item securely, including all original accessories and manuals.
  • Ship the package using the return label provided.

2. Return In-Store

  • Bring the item to any Bass Pro Shops or Cabela’s location.
  • Provide the original receipt for a full refund or exchange.
  • If no receipt is available, the item will be refunded at the lowest sale price in the form of store credit.

Can I Return a Bass Pro Shops Item Without a Receipt?

Yes, but with limitations. Items returned without a receipt will be refunded at the lowest sale price and issued as store credit. A valid government-issued ID may be required for processing the return.

Can You Return Used Items to Bass Pro Shops?

Some used items may be eligible for return if they do not show signs of significant wear. However, the following items cannot be returned once used:

  • Gas-powered equipment if oil or fuel has been added.
  • Drones if they have been flown.
  • Firearms, ammunition, and certain hunting gear for safety reasons.

Can You Return a Bass Pro Shops Item Without the Original Box or Packaging?

Returns are accepted without the original packaging, but having it improves the likelihood of receiving a full refund. Items missing original accessories or manuals may be subject to a restocking fee or partial refund.

Does Bass Pro Shops Accept Returns Without Tags?

Yes, items without tags can be returned, but they must be in new and unused condition. Clothing and footwear may be denied a return if worn or washed.

Can I Return a Gift to Bass Pro Shops?

Yes. If you received a gift and need to return it, you can do so with a gift receipt. Refunds for gifts are typically issued as store credit in the form of a gift card. If no receipt is available, the return may be processed at the item’s lowest sale price.

How to Contact Bass Pro Shops?

bass pro shops inside store

For return-related questions, you can contact Bass Pro Shops Customer Service at:

Final Thoughts

Bass Pro Shops offers a flexible 60-day return policy with multiple refund and exchange options. Keep your receipt for a smoother return process, and be aware of exclusions for certain items. Whether returning in-store or by mail, their customer service team is available to assist with any issues.