Bass Pro Shops Return Policy Explained

When shopping at Bass Pro Shops, whether online or in-store, being familiar with the return and refund process can help you avoid delays or complications if you need to send an item back. Having clear information about the store’s policies can save both time and effort. This comprehensive guide provides all the essential details, from the return window to exchange options and refund methods, ensuring a smooth return experience.

What Is the Return and Refund Policy for Bass Pro Shops?

Bass Pro Shops offers a straightforward return policy: customers can return items within 60 days of the purchase date as long as they have a valid receipt. The return window for items beyond 60 days is more flexible but will depend on inspection. Returns can be processed at any Bass Pro Shops or Cabela’s location, regardless of whether the purchase was made online or in-store.

However, certain items come with specific return conditions or exceptions:

• Restocking fees: Certain products, such as bicycles, may have restocking fees that apply when returned.
• Holiday purchases: If you purchase an item between November 1 and November 30, 2024, you can return it until February 1, 2025, giving you extra time for returns during the holiday season.
• Gasoline-powered items and drones: Once used, these items cannot be returned, particularly if fuel, oil, or other chemicals have been added.

Regarding refund methods, Bass Pro Shops will issue refunds based on the original payment method used:

• Cash or check purchases will be refunded in cash.
• Credit card payments will be refunded to the same card used for the purchase.
• PayPal transactions can only be refunded in-store as store credit or exchanged, if returned in person.

Does Bass Pro Shops Offer Exchanges?

Yes, Bass Pro Shops does offer exchanges for most items, making it convenient if you’ve changed your mind or received a damaged product. To exchange an item, you can visit any Bass Pro Shops or Cabela’s store. If you prefer to return the item by mail, it’s typically faster to request a return label, receive a refund, and then place a new order for the correct item.

Exchanging an item can be done in person or online, depending on how the item was purchased and your location.

How Long Does It Take to Get a Refund from Bass Pro Shops?

When returning an item, you can typically expect to receive your refund quickly once the return is processed. If you return an item in-store, you may receive your refund immediately. For returns made by mail, Bass Pro Shops processes refunds after the item has been received and inspected.

Credit card refunds may take anywhere from 3 to 5 business days to show up in your account, depending on your bank.

If you paid by check, Bass Pro Shops will issue your refund in cash when you return the item to a physical store.

For returns involving gift cards, refunds can be applied to returns that don’t have a receipt or to specific PayPal purchases.

How Can You Return an Item to Bass Pro Shops?

Bass Pro Shops offers two main options for returning items:

Return by Mail

Returning items by mail is a simple process. Here’s how to do it:

1. Visit the Bass Pro Shops Return Center online to generate a return label.
2. Pack your item securely: Include all original accessories, manuals, or packaging that came with the product.
3. Ship the package using the return label provided.

Return In-Store

Returning items in-store is another easy option. Just follow these steps:

1. Bring the item to any Bass Pro Shops or Cabela’s location.
2. Provide the original receipt for a full refund or exchange.
3. If you don't have the receipt, store credit will be issued based on the lowest sale price.

Can I Return a Bass Pro Shops Item Without a Receipt?

Yes, it’s possible to return items without a receipt. However, if you don’t have a receipt, the store will refund the item at the lowest sale price, and the refund will be issued as store credit. A valid government-issued ID may be required when returning an item without a receipt for security and fraud prevention purposes.

Can You Return Used Items to Bass Pro Shops?

In general, Bass Pro Shops allows some used items to be returned, but this is subject to certain conditions. Items should not show signs of significant wear and should be in a condition where they can still be resold. However, there are specific items that cannot be returned once they’ve been used:

• Gas-powered equipment: Items like lawnmowers or chainsaws can’t be returned if they have oil or fuel inside.
• Drones: Once flown, drones are not eligible for return.
• Firearms, ammunition, and certain hunting gear: For safety reasons, these items cannot be returned once used.

Can You Return a Bass Pro Shops Item Without the Original Box or Packaging?

While Bass Pro Shops generally accepts returns without the original packaging, keeping the box and packaging intact increases the likelihood of receiving a full refund. Additionally, missing accessories or manuals may result in a restocking fee or a partial refund.

Does Bass Pro Shops Accept Returns Without Tags?

Bass Pro Shops will accept returns of items without tags, provided that the item is in new, unused condition. However, there may be issues with clothing or footwear if the items have been worn or washed. If a return is attempted on a worn item, it may be denied.

Can I Return a Gift to Bass Pro Shops?

Yes, you can return a gift to Bass Pro Shops. If you received an item as a gift, you can return it using a gift receipt. In most cases, the refund will be issued as store credit in the form of a gift card. Without a receipt, the item will be returned at the lowest sale price, but again, the refund will be in the form of store credit.

How to Contact Bass Pro Shops?

If you have questions about the return process or need further assistance, you can reach out to Bass Pro Shops Customer Service in several ways:

• Phone: Call their customer service at 1-800-227-7776.
• Website: Visit the official Bass Pro Shops Returns Page for additional information and tools for processing returns.
• In-Store: Visit any Bass Pro Shops or Cabela’s location to speak with an associate for assistance.

Final Thoughts

Bass Pro Shops makes returning items relatively easy, with a 60-day return policy for most purchases, as long as you have your receipt. The store’s return options, including refunds, exchanges, and store credits, offer flexibility for customers, while certain exclusions and conditions apply. Always keep your receipt to ensure a smooth process, and remember that some items, particularly those that have been used or altered, may not be eligible for return.

Whether you’re returning an item in-store or by mail, Bass Pro Shops offers customer support to ensure your experience is hassle-free. With clear guidelines and a reasonable return policy, returning products to Bass Pro Shops can be straightforward when you know the ins and outs of their process.