Larroude's online store makes it simple and convenient to browse a large selection of stylish shoes and accessories. For a flawless shopping experience, it is essential to comprehend the return policy. To guarantee that your purchases from Larroude are satisfactory, whether you are a first-time or frequent customer, it is crucial to understand the details of their return policy.

What Is The Return And Refund Policy For Larroude?

Larroude's return and refund policy is designed to offer peace of mind when making your purchase. Customers within the Continental U.S. have 30 days from the shipment date to return products in their original condition and packaging. Items must be unused, unworn, and have all tags attached. However, international orders are considered final sale and are not eligible for returns. It's important to note that Larroude reserves the right to refuse returns that do not meet these criteria.

Larroude boots-return policy

Does Larroude Offer Exchanges?

Larroude does provide the option for an even exchange of the same style in a different size, depending on product availability. If the item you want is not available, a refund to the original payment method will be processed instead. Keep in mind that customized merchandise and certain Colléct by Larroude brands have different exchange policies.

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How Long Does It Take To Get Refund From Larroude?

Once your return is received, Larroude aims to process it swiftly. A refund is typically issued within 5-7 business days, and you will receive an email confirmation once the process is complete. Remember that the actual posting time of the credit may vary depending on your bank or financial institution.

How Can You Return An Item To Larroude?

If you are not satisfied with your purchase from Larroude, you can return it within 30 days of delivery. Here are the steps to follow:

  1. Visit the Larroude website and log in to your account.
  2. Go to the "Orders" section and find the order that contains the item you want to return.
  3. Click on the "Return" button next to the item and fill out the return form.
  4. Print the prepaid shipping label and attach it to the original packaging.
  5. Drop off the package at any UPS location or schedule a pickup online.
  6. Once Larroude receives and inspects your return, they will issue a refund to your original payment method within 10 business days.

Can I Return A Larroude Item Without A Receipt?

For a successful return, proof of purchase is required. Ensure you have your receipt or order confirmation email on hand when arranging a return. This documentation is necessary to verify the item's purchase and to facilitate the return process.

Can You Return Used Items To Larroude?

Larroude's return policy stipulates that items must be in their original, unused, and unworn condition. Used items do not qualify for a return or refund, so it's important to decide if you wish to keep the product before using it.

Can You Return A Larroude Item Without The Original Box Or Package?

Original packaging is a crucial component of Larroude's return policy. To be eligible for return, items should be sent back in their original box or package with all tags intact. This helps ensure the product remains in sellable condition.

Can I Return A Gift To Larroude?

If you've received an item as a gift, you can still return it following the same guidelines as any other purchase. However, the refund will be issued to the original method of payment. If you'd like to exchange the gift, reach out to Larroude's customer service for assistance.

How To Contact Larroude?

For any inquiries or assistance with returns, exchanges, or other questions, Larroude's customer support team is available. You can contact them through their email address at [email protected]. Their commitment to exceptional support ensures that your queries will be addressed promptly.


By keeping in mind the 30-day return window, the condition for eligible returns, and the process for international orders, you can shop with confidence. Remember to utilize the Returns Portal for a smooth return process and feel free to reach out to Larroude's customer service team should you have any questions.