The ease of online shopping can't be overstated, yet occasionally the items delivered may not meet your expectations. It's crucial to be familiar with the return policies of preferred retailers, such as Flattered, to ensure a seamless shopping journey. This guide will provide a comprehensive understanding of Flattered's return procedures, equipping you with the necessary knowledge for a hassle-free process should you find yourself needing to return a purchase.

What Is The Return And Refund Policy For Flattered?

Flattered allows customers to return items within 30 days of delivery, provided the items are in unchanged condition. Refunds are issued to the original payment method once the return is processed, typically within 14 days of the item being received. Remember, shipping costs are non-refundable, and items cannot be returned if they are damaged, worn, or in an unsuitable condition.

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Does Flattered Offer Exchanges?

At present, Flattered does not provide direct exchanges. To exchange an item, you must first process a return and subsequently make a new order. Return fees may be applied as a credit to your new order, and you will receive the specifics in the email confirming your return.

How Long Does It Take To Get Refund From Flattered?

After your return is registered at Flattered's warehouse, it can take up to 14 business days to process. Once processed, the refund should appear in your account within 2-5 working days. Delays can happen, but Flattered's customer support is there to help if needed.

How Can You Return An Item To Flattered?

  • Register your return in Flattered's Return Portal using your order email and ID.
  • Package the item in its original box.
  • Attach the prepaid return label over the original address label.
  • For post office or home delivery returns, drop off or schedule a pickup within 30 days of delivery. For Budbee returns, follow the app's instructions for door pick-up or Budbee box drop-off.

Can I Return A Flattered Item Without A Receipt?

Always keep your return receipt until your refund is confirmed. The receipt is crucial for tracking your return and ensuring you get your refund without issues.

Can You Return Used Items To Flattered?

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Items must be unworn and in the same condition you received them to qualify for a return. Used items will not be accepted for a refund and may be sent back to you at your expense.

Can You Return A Flattered Item Without The Original Box Or Package?

The original packaging is important for a successful return. Items should be sent back in their original box to ensure they are protected during transit.

Can I Return A Gift To Flattered?

If you've received a gift, you can return it following the same guidelines as for any other item. However, the refund will be issued to the original purchaser's payment method.

How To Contact Flattered?

For any questions or concerns about your return, you can reach out to Flattered's customer support at [email protected].


Grasping the return policy of Flattered can significantly enhance your online shopping journey. They offer a generous 30-day period for returns and a clear-cut procedure for refunds, providing you with the assurance that Flattered stands behind your satisfaction. If your order fails to match your expectations, rest assured that you're protected. However, it's crucial to adhere to their specified guidelines to guarantee an efficient and hassle-free refund experience.