Shopping for wellness products online brings convenience and variety, but it's essential to understand the return policy should you need to send a product back. Green Roads offers a clear and customer-friendly return policy to ensure satisfaction with every purchase. Here, we break down what you need to know about the Green Roads return policy for a hassle-free shopping experience.

What Is The Return And Refund Policy For Green Roads?

Green Roads stands behind the authenticity and quality of their products with a 30-day money-back guarantee for all new and unopened items, based on the delivery date from the shipper. If you're not satisfied with your purchase, you can contact their customer support to initiate a return within this timeframe.

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Does Green Roads Offer Exchanges?

If you receive a damaged or broken product, or if part of your order is missing, you must notify Green Roads within 3 days of delivery to qualify for an exchange. Remember to contact Green Roads if you believe your order wasn't delivered within 7 days of receiving a delivery notification to request a replacement.

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How Long Does It Take To Get Refund From Green Roads?

Once your return is received and inspected, Green Roads will promptly issue a refund. The processing time can vary, but typically refunds are processed within a few business days after the returned item is received.

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How Can You Return An Item To Green Roads?

To return an item to Green Roads, follow these steps:

  1. Locate your receipt or order number.
  2. Contact Green Roads customer service for a return authorization.
  3. Package the item securely and include any related paperwork.
  4. Ship the package to the address provided by Green Roads.
  5. Wait for confirmation of your return and any applicable refund.

Can I Return A Green Roads Item Without A Receipt?

A receipt or proof of purchase is generally required for all returns at Green Roads. Keep your receipt safe to facilitate any potential returns or exchanges.

Can You Return Used Items To Green Roads?

Green Roads' return policy only applies to new and unopened products. Used items are ineligible for return unless there's an issue that qualifies under their exchange policy.

Can You Return A Green Roads Item Without The Original Box Or Package?

Items should be returned in their original packaging. This helps to protect the product during shipping and increases the likelihood of a successful return.

How To Contact Green Roads?

For any queries related to returns or products, you can contact Green Roads' customer support team via email at [email protected] or by phone at +1 (833) 462 8922.


Understanding Green Roads' return policy can give you peace of mind while shopping for their wellness products. With a 30-day money-back guarantee and support for exchanges, you can shop confidently, knowing that Green Roads prioritizes customer satisfaction. Should you need further assistance, their customer support team is ready to help you with every step of the return process.