When you shop online, you want to be confident that you can easily return or exchange anything that doesn’t meet your expectations. That’s why it’s important to read the com return policy carefully before you place an order. Whether you’re buying gifts or everyday items, being familiar with the policy can help you avoid hassle and frustration.

What Is The Return And Refund Policy For Starforge?

At Starforge Systems, all sales are considered final and items are sold "as is." However, there's a special consideration for holiday purchases, and a standard return policy for non-holiday periods. During the holiday season, items bought from November 1 through December 16 can be returned up until January 16 of the following year. Outside of this period, you have 30 calendar days to return an item from the date you received it, with potential restocking and rental fees applied.

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Does Starforge Offer Exchanges?

Starforge focuses primarily on returns and refunds rather than exchanges. If you receive a damaged or incorrect item, the company will work to refund or replace the purchase according to the serial numbers and condition of the item.

How Long Does It Take To Get Refund From Starforge?

Once your return is received and inspected by Starforge, the refund process will be initiated. The refund is typically applied back to the original payment method within 2-3 business days.

How Can You Return An Item To Starforge?

If you are not satisfied with your purchase from Starforge, you can return it within 30 days of delivery for a full refund. Here are the steps you need to follow:

  1. Visit the Starforge website and log in to your account.
  2. Go to the Orders section and find the order that contains the item you want to return.
  3. Click on the Return or Replace button next to the item and follow the instructions on the screen.
  4. You will receive a confirmation email with a return label and a tracking number.
  5. Print the return label and attach it to the package. Make sure to include the original receipt and any accessories that came with the item.
  6. Offer to have the package picked up or dropped off at any authorized carrier location.
  7. Once Starforge receives your package, they will process your refund within 10 business days. You will receive an email notification when your refund is issued.

Does Starforge Have A Warranty?

Yes, Starforge Systems offers a 2-Years-Parts and 2-Years-Labor Warranty on new gaming PCs. There's a shorter warranty for certified refurbished systems and monitors, so check their warranty page for specific details.

Can You Return Used Items To Starforge?

Returning used items to Starforge is contingent on the item being in the same condition as when it was received, repackaged with all original components, and within the return period.

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Can You Return A Starforge Item Without The Original Box Or Package?

All items should be returned in their original packaging. This ensures that the item is protected during shipment and can be verified for a refund.

How To Contact Starforge?

For any issues or inquiries, Starforge Systems can be contacted through their online support ticket system, or via email at [email protected]. Their customer service operates Monday to Friday from 8:00 am to 6:00 pm US Central Time.

The Wrap-up

To enjoy a smooth online shopping experience with Starforge Systems, it’s important to know the com return policy. Keep in mind that you can only return or exchange items within the set time frames, and you must keep them in the same condition and packaging as you received them. If you have any problems or questions, don’t hesitate to contact Starforge’s customer service team for help.