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Lowe's Alternatives & Competitors

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Lowe's Alternatives & Competitors

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Lowes.com has become a household name in the realm of home improvement, renovation, and gardening. Established in 1946 as a small hardware store, Lowe's has grown into a multinational company that operates or services more than 2,200 home improvement and hardware stores and has a robust online presence. Its brand is synonymous with DIY enthusiasts and professional contractors alike, offering a wide range of products from appliances to tools, and garden supplies to kitchen and bathroom fixtures.

Lowes.com vs. The Home Improvement and Retail Giants

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The Home Depot
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4.0 / 5

The Home Depot

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
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0
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8
Walmart
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3.5 / 5

Walmart

3.5 / 5

Convenience & Flexibility
4.0
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4.0
Speed of Refund
4.0
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2.0
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9
Wayfair
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2.2 / 5

Wayfair

2.2 / 5

Convenience & Flexibility
2.5
Customer Service
2.5
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2.5
Users' Rating
1.2
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10
Costco
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4.6 / 5

Costco

4.6 / 5

Convenience & Flexibility
4.5
Customer Service
4.5
Speed of Refund
4.5
Users' Rating
5.0
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However, the market is filled with strong competitors, each with its unique strengths and customer offerings. From specialized hardware stores to general retail giants, Lowe's faces stiff competition in both the physical and digital arena. Let's take a closer look at some of the key players that stand toe-to-toe with lowes.com in the battle for market share.

As we explore these competitors, keep in mind the various factors that contribute to their rivalry with Lowe's. These can range from product selection and pricing to customer service and online experience. Here's how they stack up:

Lowe's Competitors Breakdown

The Home Depot

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4.0 / 5

The Home Depot

4.0 / 5

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4.0
Customer Service
4.0
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Arguably Lowe's biggest competitor, Home Depot boasts a similar product range and is known for catering to both the DIY crowd and professional builders. With a strong emphasis on in-store experience and customer service, Home Depot also maintains a comprehensive online store, providing convenience for those who prefer shopping from home. Their Pro services and bulk pricing options are particularly appealing to industry professionals.

Menards

Menards is another fierce competitor in the home improvement sector. With a strong presence in the Midwest, Menards differentiates itself with its 'Save BIG Money' slogan, emphasizing value and frequent promotions. While their online presence may not be as extensive as Lowe's, their commitment to customer savings and an extensive in-store selection make them a notable rival.

Ace Hardware

Ace Hardware positions itself as the 'helpful place,' with a focus on customer service and community involvement. Their online platform, while not as large, complements their numerous smaller, locally owned stores that often offer a more personalized shopping experience. This can be a draw for customers who value support and service over a vast product range.

True Value Hardware

True Value operates on a cooperative model, with independently owned stores and a shared brand. True Value offers a more curated selection of products online and prides itself on empowering local entrepreneurship. Their online presence serves as an extension of their community-focused retail philosophy.

Build

Build.com specializes in home improvement with a strong tilt towards fixtures and finishes like lighting, faucets, and hardware. Their online-first approach caters to a more niche market that values a seamless digital shopping experience and a wide array of specialty products.

Ferguson

Ferguson focuses more on the wholesale trade, particularly in plumbing and HVAC parts and supplies. They service a more professional clientele, and while their consumer-facing side may not be as robust, they are a leader in the industry for building professionals.

SupplyWorks

SupplyWorks, a Home Depot company, is not a direct-to-consumer retailer. Instead, it's a distributor for janitorial and maintenance supplies, primarily serving institutions and businesses. They compete with Lowe's for business accounts, particularly through their specialized product lines.

Walmart

ReturnPolicy Score

3.5 / 5

Walmart

3.5 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
2.0
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Walmart may not be the first name that comes to mind for home improvement, but their vast product selection and aggressive pricing make them a competitor for general home goods and basic DIY supplies. Walmart's strength lies in their ability to leverage their physical retail dominance with their growing online presence.

Wayfair

ReturnPolicy Score

2.2 / 5

Wayfair

2.2 / 5

Convenience & Flexibility
2.5
Customer Service
2.5
Speed of Refund
2.5
Users' Rating
1.2
Read Wayfair’s return policy

Wayfair is an online giant in home furnishings and decor. While not a traditional hardware store, their extensive catalog of home improvement items, such as lighting and plumbing fixtures, places them in competition with Lowe's for homeowners looking to spruce up their living spaces.

Costco

10 Costco
ReturnPolicy Score

4.6 / 5

Costco

4.6 / 5

Convenience & Flexibility
4.5
Customer Service
4.5
Speed of Refund
4.5
Users' Rating
5.0
Read Costco’s return policy

Costco's bulk-buying model extends to a range of home improvement products, from appliances to tool sets. Their members-only approach and competitive pricing can pull value-conscious consumers away from Lowe's, especially for big-ticket items.

Houzz

11 Houzz
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4.0 / 5

Houzz

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
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Houzz combines inspiration, shopping, and professionals for home remodeling and design. While it's more of a niche player, Houzz competes with Lowe's by providing a comprehensive home improvement experience, from concept to completion.

Bed Bath and Beyond

ReturnPolicy Score

4.0 / 5

Bed Bath and Beyond

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
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Known for their home essentials, Bed Bath & Beyond also offers a range of home improvement items like storage solutions and bathroom accessories. Their strong retail presence and loyalty programs offer an alternative for customers looking for home projects and organizational goods.

Angi

Formerly known as Angie's List, Angi connects consumers with service professionals for home improvement projects. While not a retailer, Angi competes with Lowe's in the sense that they both facilitate home improvements, albeit in different ways.

Sam's Club

ReturnPolicy Score

3.6 / 5

Sam's Club

3.6 / 5

Convenience & Flexibility
4.5
Customer Service
4.5
Speed of Refund
4.5
Users' Rating
1.0
Read Sam's Club’s return policy

Sam's Club is similar to Costco in that they offer bulk pricing on a variety of products, including those for home improvement. Their members-only model and competitive pricing can sway customers looking for deals on large purchases.

Harbor Freight

Harbor Freight is known for its discount tools and equipment. For consumers focused on price and willing to compromise on brand names, Harbor Freight provides an alternative to Lowe's extensive tool selection.

Sears

16 Sears
ReturnPolicy Score

3.0 / 5

Sears

3.0 / 5

Convenience & Flexibility
3.0
Customer Service
3.0
Speed of Refund
3.0
Users' Rating
0
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Despite its struggles, Sears still offers a range of appliances and tools online. Their reputation for certain proprietary brands, such as Craftsman, keeps them in the ring as a competitor for Lowe's.

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