Browsing through Newegg's extensive selection of technology gadgets, computer components, and consumer electronics provides a comprehensive shopping experience. Familiarizing yourself with the details of their return procedure, whether you are a first-time buyer or a frequent visitor, can streamline your experience and help prevent any inconveniences.

What Is The Return And Refund Policy For Newegg?

Newegg's return policy offers customers the convenience of straightforward returns. Items marked as "Sold and Shipped by Newegg" qualify for a refund or exchange within 30 days from the date of delivery. Customers benefit from no restocking charges, and return shipping labels are complimentary for products up to 50 pounds. It's important to note that return policies for third-party sellers may differ, so reviewing the specific return guidelines on the seller's profile is crucial.

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Does Newegg Offer Exchanges?

While Newegg doesn't offer direct exchanges, they do provide replacements for defective or incorrect items within the 30-day return period. If the same product is no longer available, they may issue a refund instead.

How Long Does It Take To Get a Refund From Newegg?

Once Newegg has received and processed your return, a process that can take up to 2 business days, they will issue a refund to your original method of payment. Alternatively, you have the option to receive store credit via a Newegg Store Credit Gift Card for your returned items.

How Can You Return An Item To Newegg?

To make a return at Newegg you must follow the steps below:

  1. Obtain an RMA Number: During the return period, request a Return Merchandise Authorization (RMA) number.
  2. Label Your Package: Clearly write the RMA number on the exterior of your return package.
  3. Package Your Item: Securely pack the item you wish to return.
  4. Attach the Return Label: Stick the return label provided by Newegg onto the package.
  5. Send the Package: Mail the package back to Newegg.
  6. Return Within Validity: Ensure the package is dispatched within the 14-day validity period of the return label.

Can I Return A Newegg Item Without A Receipt?

While a receipt may not be necessary thanks to the order history available in your Newegg account, you will need to provide proof of purchase and obtain an RMA number to facilitate the return process.

Can You Return Used Items To Newegg?

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Opened or used items may not be eligible for return, depending on their condition and the type of product. Items that exhibit physical damage or have been tampered with are generally not accepted for returns.

Can You Return A Newegg Item Without The Original Box Or Package?

Newegg's return policy requires items to be returned with the original packaging and all accessories, from retail boxes to information manuals. If the product or its box has any external markings, it may not be eligible for a return. For items sold and shipped by Newegg, you can find more details on how to proceed with a return on their website. It's important to check the specific return policy for the item in question, as different conditions may apply depending on the type of product and the seller.

Can I Return A Gift To Newegg?

If you received an item from Newegg as a gift, you could return it for store credit within the applicable return period. Remember to include all original packaging and accessories.

How To Contact Newegg?

For any questions or assistance with returns, you can contact Newegg's customer service through their website, live chat, or phone support. They are available to help guide you through the return process.


Knowing the Newegg return policy is crucial for a stress-free shopping experience. Remember that most items can be returned within 30 days, and there are no restocking fees for items sold and shipped by Newegg. Always check for specific conditions based on the product type and seller. Should you need to initiate a return or have any questions, reaching out to Newegg's customer service is straightforward and user-friendly. Keep these tips in mind, and you'll be well-prepared for any returns you may need to make.