Newegg

Newegg Alternatives & Competitors

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Newegg Alternatives & Competitors

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The ReturnPolicy score is calculated based on several factors including: convenience, customer service, speed of refund, flexibility and users’ ratings.

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Newegg.com's Top 5 Competitors

Established in 2001, Newegg has carved out a niche as a preferred online retail destination for computer parts, electronics, and tech gear. Originally a haven for PC building enthusiasts, Newegg.com has grown by leaps and bounds, known for its wide range of high-tech gadgets, competitive prices, and a commitment to customer satisfaction. From its humble beginnings, Newegg has expanded its offerings to include a vast array of consumer electronics, gaming products, and even home appliances.

Newegg.com: A Tech Enthusiast’s Paradise and Its Competitors

Top Pick
Amazon
ReturnPolicy Score

4.5 / 5

Amazon

4.5 / 5

Convenience & Flexibility
4.5
Customer Service
4.5
Speed of Refund
4.5
Users' Rating
0
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2
Best Buy
ReturnPolicy Score

2.2 / 5

Best Buy

2.2 / 5

Convenience & Flexibility
2.5
Customer Service
2.5
Speed of Refund
2.5
Users' Rating
1.3
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3
Walmart
ReturnPolicy Score

3.5 / 5

Walmart

3.5 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
2.0
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4
B&H
ReturnPolicy Score

4.0 / 5

B&H

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
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8
Costco
ReturnPolicy Score

4.6 / 5

Costco

4.6 / 5

Convenience & Flexibility
4.5
Customer Service
4.5
Speed of Refund
4.5
Users' Rating
5.0
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9
Staples
ReturnPolicy Score

4.0 / 5

Staples

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
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10
Office Depot
ReturnPolicy Score

4.0 / 5

Office Depot

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
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Newegg Top Deals and Special Offers See Now

Newegg's success can be attributed to its focus on a specific target market — tech enthusiasts and professional IT workers — while providing detailed product descriptions, customer reviews, and how-to guides that cater to the tech community. This approach has helped it maintain a loyal customer base amidst fierce competition.

Speaking of competition, let’s delve into a comparison between Newegg.com and its main competitors, exploring how each stacks up in the bustling world of online retail.

Newegg Competitors Breakdown

Amazon

1 Amazon
ReturnPolicy Score

4.5 / 5

Amazon

4.5 / 5

Convenience & Flexibility
4.5
Customer Service
4.5
Speed of Refund
4.5
Users' Rating
0
Read Amazon’s return policy

Amazon.com, arguably the biggest name in online retail, competes directly with Newegg, especially in the electronics and computer segments. Amazon’s vast inventory, combined with an incredibly efficient logistics network, allows it to offer competitive pricing and faster delivery options. Unlike Newegg, which focuses more narrowly on tech products, Amazon appeals to a broader audience, offering everything from books to kitchen appliances.

What sets Amazon apart is its customer service and Prime membership benefits, which include free shipping, exclusive deals, and a suite of streaming and media services. This broad appeal can sometimes be a disadvantage, however, as the overwhelming product range might dilute the focus on specific tech needs that Newegg caters to.

Best Buy

ReturnPolicy Score

2.2 / 5

Best Buy

2.2 / 5

Convenience & Flexibility
2.5
Customer Service
2.5
Speed of Refund
2.5
Users' Rating
1.3
Read Best Buy’s return policy

Best Buy, through its website BestBuy.com, presents another robust challenge to Newegg, particularly in consumer electronics and appliances. Best Buy has the advantage of a physical presence with hundreds of stores nationwide, providing immediate gratification for customers who prefer to shop in-store.

Best Buy’s strong vendor relations allow it to offer exclusive deals and early releases on high-demand products like gaming consoles and new tech gadgets. Additionally, their Geek Squad services provide value-added in-store support and repairs, which Newegg cannot match with its online-only model.

Walmart

ReturnPolicy Score

3.5 / 5

Walmart

3.5 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
2.0
Read Walmart’s return policy

Walmart.com extends its massive retail influence into the online space, directly competing with Newegg in terms of pricing and product diversity. Walmart’s aggressive pricing strategy and broad market reach make it a formidable competitor. It stocks a wide range of electronics, often at prices that challenge Newegg’s deals.

Walmart also benefits from its physical stores for pick-up and returns, making it convenient for customers who are reluctant to wait for shipping. However, unlike Newegg, Walmart’s focus is not primarily on electronics, which may affect the variety and depth of tech-specific products.

B&H

4 B&H
ReturnPolicy Score

4.0 / 5

B&H

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read B&H’s return policy

B&H Photo Video, via BHPhotoVideo.com, specializes in photography and videography equipment but also offers a substantial range of computers and electronics. Its customer base largely consists of professionals and enthusiasts, which overlaps significantly with Newegg’s demographic.

B&H maintains a strong reputation for customer service and expert advice, aspects highly valued by tech enthusiasts. Their extensive inventory of professional-grade equipment gives them an edge in segments that Newegg also targets, though B&H tends to have higher pricing but with a focus on specialized products.

TigerDirect.com

TigerDirect.com was once a direct competitor to Newegg in the early 2000s, focusing on computers and electronics. While TigerDirect still offers a range of tech products, its influence and market share have waned in recent years.

The site now functions more as a business-to-business retailer rather than catering to end consumers, which differentiates it from Newegg’s approach. TigerDirect’s shift in focus might limit its direct competition with Newegg, but it remains a noteworthy player in the online tech marketplace.

Micro Center

Micro Center, through MicroCenter.com, operates both a detailed-oriented online presence and a network of well-stocked stores focused on computers and electronic devices. Its retail locations are a paradise for tech enthusiasts, offering an array of components and systems that are often hard to find elsewhere.

Micro Center’s strength lies in its deeply knowledgeable staff and their in-store customer experience, which appeals to both novice and expert tech users. While Newegg competes on similar product lines, Micro Center’s in-store support and hands-on shopping experience offer a distinct advantage.

Fry's Electronics

Fry’s Electronics, once a dominant force in the American electronics retail sector, has closed its operations and its website, Frys.com, is no longer in service. While it was operational, Fry’s was a direct competitor to Newegg, specializing in software, consumer electronics, household appliances, and computer hardware.

Fry’s offered a unique in-store experience with elaborate themes at each location, making it a popular destination for tech enthusiasts. Their closure marks a significant shift in the electronics retail landscape, highlighting the challenges faced by brick-and-mortar stores competing in an increasingly digital marketplace.

Costco

8 Costco
ReturnPolicy Score

4.6 / 5

Costco

4.6 / 5

Convenience & Flexibility
4.5
Customer Service
4.5
Speed of Refund
4.5
Users' Rating
5.0
Read Costco’s return policy

Costco, primarily known for its warehouse club model, offers its members products at wholesale prices. Costco.com extends this model online, providing competitive deals on a wide array of items, including electronics. While its tech selection is not as extensive or specialized as Newegg’s, Costco’s strong buying power allows it to offer some compelling deals on mainstream electronics and gadgets.

Costco’s membership model and bulk-buying options can be appealing for families and businesses looking to stock up, but it may not cater as closely to the specific needs of tech enthusiasts looking for the latest and most specialized products, which Newegg offers.

Staples

ReturnPolicy Score

4.0 / 5

Staples

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Staples’s return policy

Staples.com is well-known for office supplies but has also made significant inroads into the tech product space, particularly with computers and peripherals. Staples competes with Newegg in the business-to-business arena, offering a wide range of tech products geared towards small and medium-sized businesses.

While Staples provides competitive pricing and a broad product range, its focus on office environments means it does not always match Newegg’s depth in certain tech subcategories, such as gaming and high-performance computing.

Office Depot

ReturnPolicy Score

4.0 / 5

Office Depot

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Office Depot’s return policy

Office Depot, through OfficeDepot.com, mirrors Staples in its product offerings and target market, with a strong emphasis on office and business needs. It competes with Newegg in the areas of basic consumer electronics and computing devices, catering primarily to business customers.

Office Depot’s merger with OfficeMax expanded its reach and scale, potentially offering better deals and more product choices. However, like Staples, Office Depot’s broader focus on office supplies and furniture may detract from its appeal to more dedicated tech enthusiasts, which is a core part of Newegg’s customer base.

Lowe's

11 Lowe's
ReturnPolicy Score

4.0 / 5

Lowe's

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Lowe's’s return policy

Lowe’s, primarily a home improvement retailer, has recently expanded its range to include more smart home products, which places it in indirect competition with Newegg, especially in the niche of home automation and connectivity. Lowe’s.com offers a variety of tools, appliances, and tech that cater to the DIY home improvement market.

While Lowe’s strength lies in home improvement, its foray into the tech space with smart home products is notable, although it does not compete extensively in the broader electronics market like Newegg.

Lenovo

12 Lenovo
ReturnPolicy Score

4.0 / 5

Lenovo

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Lenovo’s return policy

Lenovo.com specializes in personal computers, tablets, and other consumer electronics, directly competing with Newegg in the PC market. As a manufacturer and retailer, Lenovo offers the advantage of direct sales of its products, which can lead to better pricing and exclusive models not available on other retail sites.

Lenovo’s focus on innovation and quality in the computing sector makes it a formidable competitor to Newegg, particularly for customers looking for brand-specific tech solutions.

Newegg Top Deals and Special Offers See Now