Walgreens

Walgreens Alternatives & Competitors

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Walgreens Alternatives & Competitors

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The ReturnPolicy score is calculated based on several factors including: convenience, customer service, speed of refund, flexibility and users’ ratings.

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Walgreens.com's Top 5 Competitors

Walgreens, founded in 1901, has grown from a small neighborhood drugstore to one of the largest pharmacy chains in the United States. With the introduction of walgreens.com, their services expanded into the digital realm, offering customers the ability to shop online for prescriptions, health and wellness products, and everyday essentials.

Walgreens.com and Its Competitors: A Comparative Analysis

Top Pick
CVS
ReturnPolicy Score

3.3 / 5

CVS

3.3 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
1.0
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3
Walmart
ReturnPolicy Score

3.5 / 5

Walmart

3.5 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
2.0
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4
Target
ReturnPolicy Score

4.3 / 5

Target

4.3 / 5

Convenience & Flexibility
5.0
Customer Service
5.0
Speed of Refund
5.0
Users' Rating
2.0
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5
Kroger
ReturnPolicy Score

3.3 / 5

Kroger

3.3 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
1.0
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6
Costco
ReturnPolicy Score

4.6 / 5

Costco

4.6 / 5

Convenience & Flexibility
4.5
Customer Service
4.5
Speed of Refund
4.5
Users' Rating
5.0
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As the digital marketplace continues to evolve, walgreens.com faces stiff competition from a variety of retailers, both within the pharmacy sector and from broader retail markets. Each competitor brings its own strengths and challenges to the table, influencing consumer choices and industry dynamics.

In this exploration, we'll dive into the key players that stand toe-to-toe with walgreens.com, comparing their online services, product offerings, and market strategies. Let's see how Walgreens stacks up against its rivals.

Walgreens Competitors Breakdown

CVS

1 CVS
ReturnPolicy Score

3.3 / 5

CVS

3.3 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
1.0
Read CVS’s return policy

CVS.com is a direct competitor to Walgreens, as both are leading drugstore chains with a significant online presence. CVS Health, the parent company, has a similar range of products and services, including pharmacy services, health products, and beauty items. Their ExtraCare program and MinuteClinic services offer added value that competes with Walgreens' Balance Rewards and Healthcare Clinics.

Pros
  • Extensive product range
  • ExtraCare rewards program
  • MinuteClinic services
Cons
  • Higher prices on some items
  • Less frequent promotions

Rite Aid

RiteAid.com, while smaller than Walgreens and CVS, is still a significant competitor in the pharmacy space. They offer prescription refills, health information, and a variety of products similar to Walgreens. Their Wellness+ rewards program is a direct competitor to Walgreens' loyalty program, offering discounts and benefits to frequent shoppers.

Walmart

ReturnPolicy Score

3.5 / 5

Walmart

3.5 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
2.0
Read Walmart’s return policy

Walmart.com, with its expansive inventory and aggressive pricing strategy, is a major competitor to Walgreens across several product categories. Walmart's strong emphasis on low prices and wide accessibility through their numerous stores and online marketplace puts pressure on Walgreens to stay competitive on price and product availability.

Pros
  • Low price guarantee
  • Wide range of products
  • Large number of physical stores
Cons
  • Less focused on pharmacy services
  • Customer service can vary by location

Target

4 Target
ReturnPolicy Score

4.3 / 5

Target

4.3 / 5

Convenience & Flexibility
5.0
Customer Service
5.0
Speed of Refund
5.0
Users' Rating
2.0
Read Target’s return policy

Target.com is another retail giant whose general merchandise appeal brings it into competition with Walgreens. While Target's pharmacy operations are now owned by CVS, their online and in-store sales of health, beauty, and personal care items still compete with Walgreens. Their stylish branding and focus on customer experience attract a demographic that overlaps with Walgreens' market.

Kroger

5 Kroger
ReturnPolicy Score

3.3 / 5

Kroger

3.3 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
1.0
Read Kroger’s return policy

Kroger.com, as the largest supermarket chain in the U.S., ventures into the pharmacy and wellness space as well, making it a competitor to Walgreens. Their combination of grocery and pharmacy services, along with their own rewards program, allows them to offer a one-stop-shop experience that challenges Walgreens' market share.

Costco

6 Costco
ReturnPolicy Score

4.6 / 5

Costco

4.6 / 5

Convenience & Flexibility
4.5
Customer Service
4.5
Speed of Refund
4.5
Users' Rating
5.0
Read Costco’s return policy

Costco.com is known for its wholesale pricing and bulk products, and their pharmacy services also compete with Walgreens. While they require a membership for shopping, their competitive prices for prescriptions and over-the-counter medications attract cost-conscious consumers away from traditional pharmacies like Walgreens.

Safeway

Safeway.com combines grocery and pharmacy services similar to Kroger, appealing to customers who value convenience. Their online presence and Just for U rewards program are designed to retain customers in the face of competition from dedicated pharmacy sites like Walgreens.

Publix Super Markets

Publix.com, primarily based in the southeastern U.S., offers pharmacy services alongside their grocery business. Their focus on customer service and community involvement presents an alternative to Walgreens' approach, with a loyal customer base that appreciates the localized experience.

ShopRite Stores

ShopRite.com, while a smaller chain, still competes with Walgreens in the northeastern U.S. They combine food retail with pharmacy services, offering convenience to customers who prefer to combine their shopping experiences.

H-E-B

HEB.com is a popular grocery chain in Texas with a growing online presence. Their competitive pricing and commitment to quality service in both their grocery and pharmacy divisions make them a formidable competitor to Walgreens in the regions they serve.

Mayo Clinic

MayoClinic.org, while not a direct retail competitor, provides reputable health information that competes with the health resources offered by Walgreens. Their authority in the medical field can influence where consumers turn for health advice and subsequently, where they choose to purchase health-related products.

Instacart

Instacart.com is a delivery service that partners with various retailers, including some that compete with Walgreens. They provide convenience by delivering products directly to customers' doors, which challenges Walgreens' own online shopping and delivery options.

Sam's Club

ReturnPolicy Score

3.6 / 5

Sam's Club

3.6 / 5

Convenience & Flexibility
4.5
Customer Service
4.5
Speed of Refund
4.5
Users' Rating
1.0
Read Sam's Club’s return policy

SamsClub.com, similar to Costco, requires membership for shopping but their bulk pricing and pharmacy services directly compete with Walgreens. They offer a different value proposition with their focus on wholesale shopping, which appeals to a segment of consumers looking for savings in larger quantities.

Ulta Beauty

ReturnPolicy Score

5.0 / 5

Ulta Beauty

5.0 / 5

Convenience & Flexibility
5.0
Customer Service
5.0
Speed of Refund
5.0
Users' Rating
0
Read Ulta Beauty’s return policy

Ulta.com specializes in beauty products, a category that Walgreens also invests heavily in. While not a pharmacy, Ulta's wide assortment of beauty and personal care products and their strong loyalty program can lure away customers who might otherwise shop at Walgreens for similar items.

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