Costco

Costco Alternatives & Competitors

ReturnPolicy Score
4.6
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4.6
/ 5
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Costco

Costco Alternatives & Competitors

ReturnPolicy Score

The ReturnPolicy score is calculated based on several factors including: convenience, customer service, speed of refund, flexibility and users’ ratings.

4.6
/ 5
4.5
Convenience & Flexibility
4.5
Customer Service
4.5
Speed of Refund
5.0
Users' Rating
Costco.com's Top 5 Competitors

When you think of bulk buying and wholesale shopping, Costco.com often springs to mind. Since Costco Wholesale Corporation launched its online presence, the brand has expanded its reach beyond the physical warehouse experience to the digital world. Known for its membership model, competitive prices, and high-quality products, Costco.com has been a game-changer in the retail space.

Costco.com and Its Competitive Landscape

Top Pick
Walmart
ReturnPolicy Score

3.5 / 5

Walmart

3.5 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
2.0
Read Walmart’s return policy
Visite Site
2
Amazon
ReturnPolicy Score

4.5 / 5

Amazon

4.5 / 5

Convenience & Flexibility
4.5
Customer Service
4.5
Speed of Refund
4.5
Users' Rating
0
Read Amazon’s return policy
Visite Site
3
Target
ReturnPolicy Score

4.3 / 5

Target

4.3 / 5

Convenience & Flexibility
5.0
Customer Service
5.0
Speed of Refund
5.0
Users' Rating
2.0
Read Target’s return policy
Visite Site
4
Sam's Club
ReturnPolicy Score

3.6 / 5

Sam's Club

3.6 / 5

Convenience & Flexibility
4.5
Customer Service
4.5
Speed of Refund
4.5
Users' Rating
1.0
Read Sam's Club’s return policy
Visite Site
5
Kroger
ReturnPolicy Score

4.0 / 5

Kroger

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Kroger’s return policy
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6
The Home Depot
ReturnPolicy Score

4.0 / 5

The Home Depot

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read The Home Depot’s return policy
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7
Lowe's
ReturnPolicy Score

4.0 / 5

Lowe's

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Lowe's’s return policy
Visite Site
8
Best Buy
ReturnPolicy Score

2.2 / 5

Best Buy

2.2 / 5

Convenience & Flexibility
2.5
Customer Service
2.5
Speed of Refund
2.5
Users' Rating
1.3
Read Best Buy’s return policy
Visite Site
9
Walgreens
ReturnPolicy Score

4.0 / 5

Walgreens

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Walgreens’s return policy
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Costco Top Deals and Special Offers See Now

Costco, which started its journey in 1976 as Price Club in San Diego, revolutionized the retail world by introducing a membership warehouse club. The idea was simple yet powerful: offer high-quality goods at the lowest possible prices by reducing overheads and passing the savings to the members. In 1995, the official website Costco.com was launched, providing customers with the convenience of shopping from home.

With its vast range of products, from groceries to electronics, and from home essentials to office supplies, Costco.com has established itself as a one-stop shop for both individuals and businesses. However, the e-commerce world is competitive, and Costco.com isn't the only player trying to win over consumers' hearts and wallets. Let's delve into some of the major competitors that go head-to-head with Costco.com in the digital retail arena.

Costco Competitors Breakdown

Walmart

ReturnPolicy Score

3.5 / 5

Walmart

3.5 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
2.0
Read Walmart’s return policy

Walmart.com is a direct competitor offering a similar wide range of products without the need for a membership. Walmart's emphasis on everyday low prices attracts a vast customer base and the brand has a strong physical and online presence. They also offer a grocery pickup and delivery service, which competes with Costco's own grocery offerings.

Walmart's online platform benefits from its nationwide network of stores, enabling services like 'Pickup Today' that enhance customer convenience. While Walmart doesn't usually sell in bulk, its appeal to a broader audience makes it a formidable competitor to Costco.com.

Amazon

2 Amazon
ReturnPolicy Score

4.5 / 5

Amazon

4.5 / 5

Convenience & Flexibility
4.5
Customer Service
4.5
Speed of Refund
4.5
Users' Rating
0
Read Amazon’s return policy

Amazon.com is perhaps Costco.com's biggest competitor in the e-commerce space. Amazon's vast selection, competitive pricing, and incredibly efficient delivery services, especially with Amazon Prime, provide stiff competition to Costco's model. Amazon's own bulk goods brand, Amazon Basics, along with its grocery service, Amazon Fresh, puts it in direct competition with Costco's product offerings.

The user experience on Amazon is streamlined and personalized, using sophisticated algorithms to suggest products to users, which is something Costco.com does not extensively do. Moreover, Amazon's marketplace enables third-party sellers to offer an even wider array of goods, challenging Costco's product range.

Target

3 Target
ReturnPolicy Score

4.3 / 5

Target

4.3 / 5

Convenience & Flexibility
5.0
Customer Service
5.0
Speed of Refund
5.0
Users' Rating
2.0
Read Target’s return policy

Target.com brings a strong brand reputation for quality and style, attracting customers who might also shop at Costco.com. Target offers competitive pricing and a range of products similar to Costco's, including groceries, home goods, and electronics. Their RedCard program provides additional discounts and benefits, competing with Costco's membership model.

Where Target.com shines is its focus on a more upscale shopping experience and exclusive brand partnerships, which is different from Costco's wholesale approach. This differentiation strategy keeps Target in the competition for customers who value both price and brand experience.

Sam's Club

ReturnPolicy Score

3.6 / 5

Sam's Club

3.6 / 5

Convenience & Flexibility
4.5
Customer Service
4.5
Speed of Refund
4.5
Users' Rating
1.0
Read Sam's Club’s return policy

SamsClub.com operates a model nearly identical to Costco's, offering bulk products at low prices through a membership club format. Owned by Walmart, Sam's Club provides a similar range of products and services, including groceries, electronics, and home essentials. They also offer their own brands, like Member's Mark, to compete with Costco's Kirkland Signature.

Sam's Club attempts to differentiate itself with services like Scan & Go and curbside pickup, enhancing the shopping experience for its members. The competition between these two membership-based giants remains fierce, with each trying to offer more value to their members.

Kroger

5 Kroger
ReturnPolicy Score

4.0 / 5

Kroger

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Kroger’s return policy

Kroger.com is a competitor primarily in the grocery segment. As one of the largest supermarket chains in the U.S., Kroger offers a variety of food products that overlap with Costco's grocery offerings. While Kroger doesn't sell in bulk, its focus on fresh food, competitive pricing, and loyalty programs make it a strong contender in the grocery market.

Kroger's online platform and delivery services allow customers to shop for groceries from the comfort of their home, directly competing with Costco's similar online services. With its private-label products and an increasing focus on organic and natural foods, Kroger.com caters to a specific market segment that also shops at Costco.com.

The Home Depot

ReturnPolicy Score

4.0 / 5

The Home Depot

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read The Home Depot’s return policy

HomeDepot.com competes with Costco.com in the home improvement and appliance markets. Home Depot's vast selection of tools, construction products, and services make it a go-to place for DIY enthusiasts and professionals alike. While Costco also offers home improvement products, Home Depot's specialization and expert services give it a competitive edge in this sector.

With features such as in-store pickup and a robust online project center, HomeDepot.com provides convenience and added value to its customers, challenging Costco's offerings in the home improvement space.

Lowe's

7 Lowe's
ReturnPolicy Score

4.0 / 5

Lowe's

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Lowe's’s return policy

Lowes.com is another competitor in the home improvement and appliance market. Similar to Home Depot, Lowe's offers a wide array of products that cater to homeowners and professionals. Lowe's commitment to customer service and its range of brands compete with Costco's selection in appliances, tools, and garden supplies.

With unique in-store experiences and an expanding online presence, Lowes.com seeks to provide a comprehensive shopping experience that goes toe-to-toe with Costco's offerings in the home sector.

Best Buy

ReturnPolicy Score

2.2 / 5

Best Buy

2.2 / 5

Convenience & Flexibility
2.5
Customer Service
2.5
Speed of Refund
2.5
Users' Rating
1.3
Read Best Buy’s return policy

BestBuy.com stands as a strong competitor in the electronics and appliances market. With its focus on the latest tech products and expert services like the Geek Squad, Best Buy attracts a tech-savvy customer base. Costco.com also sells electronics but doesn't specialize to the same extent as Best Buy.

Best Buy's price match guarantee and exclusive deals on top-tech items offer a competitive advantage over Costco's electronics selection, appealing to consumers looking for specialized tech purchases.

Walgreens

ReturnPolicy Score

4.0 / 5

Walgreens

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Walgreens’s return policy

Walgreens.com competes with Costco.com in the pharmacy, health, and wellness sectors. With a widespread network of brick-and-mortar stores, Walgreens offers convenience and accessibility for prescriptions and health products, something Costco also provides through its pharmacy services.

Walgreens' Balance Rewards program and focus on health services, such as flu shots and health clinics, provide a competitive offering to Costco's health segment, catering to consumers prioritizing health and wellness.

ALDI USA

Aldi.us challenges Costco.com in the grocery segment by offering low prices on a range of products, especially their own private-label brands. Aldi's no-frills shopping experience and focus on cost-saving practices attract budget-conscious shoppers. Although Aldi doesn't sell in bulk, its competitive pricing strategy places it as a strong alternative to Costco for groceries.

With a growing presence in the U.S. and an expanding range of organic and gluten-free products, Aldi.us appeals to a segment of the market that is also targeted by Costco.com.

Wayfair

11 Wayfair
ReturnPolicy Score

2.2 / 5

Wayfair

2.2 / 5

Convenience & Flexibility
2.5
Customer Service
2.5
Speed of Refund
2.5
Users' Rating
1.2
Read Wayfair’s return policy

Wayfair.com is a competitor in the home goods and furniture market. Wayfair's expansive online selection of furniture, decor, and home improvement items competes with Costco's home and furniture offerings. With a user-friendly website and a vast range of styles, Wayfair caters to customers looking to furnish and decorate their homes.

Wayfair's strong online presence and free shipping on most items provide convenience and added value, challenging Costco.com's position in the home goods sector.

Macy's

12 Macy's
ReturnPolicy Score

3.8 / 5

Macy's

3.8 / 5

Convenience & Flexibility
4.5
Customer Service
4.5
Speed of Refund
4.5
Users' Rating
1.5
Read Macy's’s return policy

Macys.com competes with Costco.com in the clothing, accessories, and home goods departments. Macy's brand recognition and reputation for quality, along with frequent sales and loyalty programs, appeal to customers who might also shop at Costco for similar items.

Macy's focus on fashion and its array of designer brands provide a different shopping experience compared to Costco's more general approach to apparel and home goods, positioning Macy's as a competitor in these areas.

Kohl's

13 Kohl's
ReturnPolicy Score

4.6 / 5

Kohl's

4.6 / 5

Convenience & Flexibility
5.0
Customer Service
5.0
Speed of Refund
5.0
Users' Rating
3.4
Read Kohl's’s return policy

Kohls.com is a competitor in the fashion, home goods, and small appliances market. With its Kohl's Cash rewards program and emphasis on value, Kohl's attracts a customer base interested in savings and discounts, similar to Costco's deal-seeking members.

Kohl's partnership with Amazon for returns and its array of exclusive brands provide unique services and products that compete with Costco's offerings in apparel and home goods.

Bed Bath and Beyond

ReturnPolicy Score

4.0 / 5

Bed Bath and Beyond

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Bed Bath and Beyond’s return policy

BedBathandBeyond.com competes with Costco.com in the home goods and housewares market. Known for their extensive selection of bedding, bath products, and kitchenware, Bed Bath & Beyond caters to customers looking for specific home items. Their frequent coupons and discounts provide a competitive edge over Costco's home goods section.

With unique product offerings and a strong focus on customer service, BedBathandBeyond.com stands as a strong competitor to Costco in the home space.

Temu

15 Temu
ReturnPolicy Score

3.8 / 5

Temu

3.8 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
3.0
Read Temu’s return policy

Temu.com is a newer entry to the e-commerce market but has quickly become a competitor due to its vast selection of products at low prices. Although not a direct competitor in the bulk goods space, Temu's business model, focusing on providing high-value items at low costs, competes with Costco's value proposition.

Temu's global marketplace model brings together various sellers, offering a wide range of products that can attract Costco's price-conscious customers.

Houzz

16 Houzz
ReturnPolicy Score

4.0 / 5

Houzz

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Houzz’s return policy

Houzz.com competes with Costco.com in the home renovation and design market. Houzz's platform connects homeowners with professionals and offers a curated selection of furniture and decor. While Costco also offers home improvement products, Houzz's specialized community and resources provide a competitive advantage in home design services.

Houzz's emphasis on high-quality, designer products and home design ideas presents an alternative for customers interested in home renovations, a market that Costco.com also serves.

JCPenney

ReturnPolicy Score

3.1 / 5

JCPenney

3.1 / 5

Convenience & Flexibility
3.5
Customer Service
3.5
Speed of Refund
3.5
Users' Rating
1.9
Read JCPenney’s return policy

JCPenney.com is a competitor in the apparel, home goods, and beauty products market. With a long history in retail, JCPenney offers a wide range of products similar to Costco's clothing and home sections. Their frequent promotions and exclusive brand partnerships provide a diverse shopping experience.

JCPenney's focus on affordable fashion and home decor competes with Costco's offerings, attracting customers who are looking for variety and value in their shopping.

Nordstrom

ReturnPolicy Score

5.0 / 5

Nordstrom

5.0 / 5

Convenience & Flexibility
5.0
Customer Service
5.0
Speed of Refund
5.0
Users' Rating
0
Read Nordstrom’s return policy

Nordstrom.com competes with Costco.com in the higher-end fashion and beauty market. Nordstrom's reputation for quality and customer service attracts a demographic that might also shop at Costco for luxury items. With exclusive brands and a strong emphasis on the customer experience, Nordstrom offers a different approach to retail compared to Costco's wholesale model.

Nordstrom's free shipping and returns, along with its Nordstrom Rack outlet, provide competitive options for customers interested in high-quality fashion and beauty products, areas where Costco also competes.

Costco Top Deals and Special Offers See Now