Lord & Taylor

Lord & Taylor Alternatives & Competitors

ReturnPolicy Score
3.0
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3.0
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Lord & Taylor

Lord & Taylor Alternatives & Competitors

ReturnPolicy Score

The ReturnPolicy score is calculated based on several factors including: convenience, customer service, speed of refund, flexibility and users’ ratings.

3.0
/ 5
3.0
Convenience & Flexibility
3.0
Customer Service
3.0
Speed of Refund
0
Users' Rating
Lordandtaylor.com's Top 5 Competitors

When it comes to classic American department stores, Lord & Taylor has been a household name for generations. Founded in 1826, this venerable institution has witnessed the evolution of retail from the grandeur of flagship stores to the digital shopping age with lordandtaylor.com. As one of the oldest department stores in the United States, Lord & Taylor built its reputation on high-quality, fashionable merchandise and a commitment to customer service.

A Fashionable Journey: Lord & Taylor and Its Competition

Top Pick
Macy's
ReturnPolicy Score

3.8 / 5

Macy's

3.8 / 5

Convenience & Flexibility
4.5
Customer Service
4.5
Speed of Refund
4.5
Users' Rating
1.5
Read Macy's’s return policy
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2
Nordstrom
ReturnPolicy Score

5.0 / 5

Nordstrom

5.0 / 5

Convenience & Flexibility
5.0
Customer Service
5.0
Speed of Refund
5.0
Users' Rating
0
Read Nordstrom’s return policy
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3
Saks Fifth Avenue
ReturnPolicy Score

4.0 / 5

Saks Fifth Avenue

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Saks Fifth Avenue’s return policy
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4
Neiman Marcus
ReturnPolicy Score

2.6 / 5

Neiman Marcus

2.6 / 5

Convenience & Flexibility
2.5
Customer Service
2.5
Speed of Refund
2.5
Users' Rating
3.0
Read Neiman Marcus’s return policy
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5
Bloomingdale's
ReturnPolicy Score

4.0 / 5

Bloomingdale's

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Bloomingdale's’s return policy
Visite Site
6
Dillard's
ReturnPolicy Score

4.0 / 5

Dillard's

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Dillard's’s return policy
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7
Bergdorf Goodman
ReturnPolicy Score

3.6 / 5

Bergdorf Goodman

3.6 / 5

Convenience & Flexibility
4.5
Customer Service
4.5
Speed of Refund
4.5
Users' Rating
1.0
Read Bergdorf Goodman’s return policy
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9
JCPenney
ReturnPolicy Score

3.1 / 5

JCPenney

3.1 / 5

Convenience & Flexibility
3.5
Customer Service
3.5
Speed of Refund
3.5
Users' Rating
1.9
Read JCPenney’s return policy
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10
Belk
ReturnPolicy Score

3.3 / 5

Belk

3.3 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
1.0
Read Belk’s return policy
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Lord & Taylor Top Deals and Special Offers See Now

However, the retail landscape is fiercely competitive, and lordandtaylor.com faces numerous rivals in the digital arena. From upscale fashion hubs to budget-friendly marketplaces, each competitor offers its unique blend of products, services, and shopping experiences that vie for the attention of Lord & Taylor's customer base.

Let's take a stroll through the virtual aisles of lordandtaylor.com and its competitors to understand what sets them apart and why they might be considered alternatives or even threats to the Lord & Taylor brand.

Lord & Taylor Competitors Breakdown

Macy's

1 Macy's
ReturnPolicy Score

3.8 / 5

Macy's

3.8 / 5

Convenience & Flexibility
4.5
Customer Service
4.5
Speed of Refund
4.5
Users' Rating
1.5
Read Macy's’s return policy

Macy's, with its red star logo and iconic Thanksgiving Day Parade, is a direct rival to Lord & Taylor. Offering a similar range of products, including apparel, accessories, and home goods, macys.com appeals to a broad demographic. Its competitive pricing and frequent sales events make it a go-to for value-seeking shoppers, while its private labels and exclusive collections provide a unique draw.

Macy's also invests heavily in technology and customer experience, embracing the omnichannel approach that integrates their online and brick-and-mortar presence. This makes it a formidable competitor for lordandtaylor.com, which is working to maintain its prestigious image in a digital-first retail world.

Nordstrom

ReturnPolicy Score

5.0 / 5

Nordstrom

5.0 / 5

Convenience & Flexibility
5.0
Customer Service
5.0
Speed of Refund
5.0
Users' Rating
0
Read Nordstrom’s return policy

Nordstrom is synonymous with customer service and high-end retail. Nordstrom.com continues this tradition by offering a wide array of designer brands, exclusive lines, and a seamless shopping experience. It's a competitor for lordandtaylor.com due to its comparable product selection and its reputation for quality.

Moreover, Nordstrom's commitment to customer experience, both online and in-store, with services like free shipping and returns, personal stylists, and curbside pickup, places it a step ahead in the luxury department store race.

Saks Fifth Avenue

ReturnPolicy Score

4.0 / 5

Saks Fifth Avenue

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Saks Fifth Avenue’s return policy

Saks Fifth Avenue is another high-end competitor, known for its superlative designer collections and luxurious shopping experience. Saksfifthavenue.com offers an extensive array of premium brands and products that cater to a discerning clientele, much like lordandtaylor.com.

The website's exclusive focus on luxury and designer labels, as well as its editorial content that showcases the latest trends and fashion insights, positions it as a direct competitor to Lord & Taylor's pursuit of the upscale market.

Neiman Marcus

ReturnPolicy Score

2.6 / 5

Neiman Marcus

2.6 / 5

Convenience & Flexibility
2.5
Customer Service
2.5
Speed of Refund
2.5
Users' Rating
3.0
Read Neiman Marcus’s return policy

Like Lord & Taylor, Neiman Marcus has a long history in American retail. Neimanmarcus.com is a destination for high-fashion shoppers seeking top-tier designers and bespoke services. Its focus on luxury makes it a natural competitor to lordandtaylor.com.

Neiman Marcus also offers exclusive services such as personal shopping and in-store events, which are designed to enhance the luxury shopping experience for its affluent customer base.

Bloomingdale's

ReturnPolicy Score

4.0 / 5

Bloomingdale's

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Bloomingdale's’s return policy

Bloomingdale's, with its signature 'Little Brown Bag,' stands out for its fashion-forward offerings and upscale department store experience. Bloomingdales.com competes with lordandtaylor.com by providing a mix of contemporary and designer brands, as well as a personalized shopping experience through its loyalist rewards program.

It's the combination of exclusive merchandise, a robust loyalty program, and a focus on young, trend-conscious shoppers that makes Bloomingdale's a strong competitor in the luxury retail space.

Pros
  • Wide array of contemporary and designer brands
  • Strong loyalty program
Cons
  • May have higher price points
  • Less focused on traditional styles compared to Lord & Taylor
Lord & Taylor Top Deals and Special Offers See Now