Forever 21

Forever 21 Alternatives & Competitors

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Forever 21 Alternatives & Competitors

ReturnPolicy Score

The ReturnPolicy score is calculated based on several factors including: convenience, customer service, speed of refund, flexibility and users’ ratings.

2.5
/ 5
3.0
Convenience & Flexibility
3.0
Customer Service
3.0
Speed of Refund
1.0
Users' Rating
Forever21.com's Top 5 Competitors

Forever 21 has become an iconic brand in the fast fashion industry since its inception in 1984. Founded by Do Won Chang and Jin Sook Chang, the retailer exploded in popularity with its trendy offerings and affordable prices. Initially aimed at the Los Angeles youth, the brand quickly expanded to serve a global market with more than 700 stores worldwide.

Forever 21: A Fast Fashion Empire and Its Rivals

Top Pick
H&M
ReturnPolicy Score

4.0 / 5

H&M

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read H&M’s return policy
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3
ASOS
ReturnPolicy Score

4.0 / 5

ASOS

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read ASOS’s return policy
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4
Urban Outfitters
ReturnPolicy Score

4.0 / 5

Urban Outfitters

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Urban Outfitters’s return policy
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6
Uniqlo
ReturnPolicy Score

4.0 / 5

Uniqlo

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Uniqlo’s return policy
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7
Boohoo
ReturnPolicy Score

3.0 / 5

Boohoo

3.0 / 5

Convenience & Flexibility
3.0
Customer Service
3.0
Speed of Refund
3.0
Users' Rating
0
Read Boohoo’s return policy
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10
Macy's
ReturnPolicy Score

3.8 / 5

Macy's

3.8 / 5

Convenience & Flexibility
4.5
Customer Service
4.5
Speed of Refund
4.5
Users' Rating
1.5
Read Macy's’s return policy
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Forever 21 Top Deals and Special Offers See Now

Known for its quick turnaround on the latest styles, Forever 21 attracted a young demographic eager to keep up with fashion trends without breaking the bank. Despite facing bankruptcy in 2019 and closing many of its stores, Forever 21 has remained a significant player online, continuing to compete with a plethora of fashion retailers in the digital space.

As we dive into the world of online shopping, let's compare Forever 21's digital presence at forever21.com with that of its competitors, each bringing their own flavor to the fashion table. These brands challenge Forever 21 with their unique offerings, market positioning, and customer experience.

Forever 21 Competitors Breakdown

H&M

1 H&M
ReturnPolicy Score

4.0 / 5

H&M

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read H&M’s return policy

H&M, a Swedish retail giant, is known for its fashionable clothing for men, women, and children. With a strong emphasis on sustainable fashion and affordable prices, H&M competes directly with Forever 21. Their vast selection and global presence, both in physical stores and online, have made them a go-to destination for fashion-seekers.

H&M's collaborations with high-end designers and celebrities also give them an edge, offering limited-edition collections that draw in a diverse crowd. Their focus on eco-friendly practices and materials is increasingly appealing to environmentally conscious consumers, setting them apart from Forever 21.

Zara

Zara, part of the Inditex group, stands out with its sophisticated approach to fast fashion. They bring runway-inspired designs to stores at a rapid pace, appealing to a slightly more upscale market than Forever 21. Zara's website mirrors the sleek, fashion-forward nature of their brand, with high-quality images and a user-friendly interface.

Their commitment to integrating technology into their business, from RFID inventory systems to advanced customer data analytics, helps them manage trends and inventory efficiently, making them a formidable competitor in the fashion industry.

ASOS

3 ASOS
ReturnPolicy Score

4.0 / 5

ASOS

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read ASOS’s return policy

ASOS is a British online fashion and cosmetic retailer that caters to a young adult audience with a vast product range. Known for its extensive collection of own-brand products as well as third-party brands, ASOS stands as a strong competitor to Forever 21, especially in the realm of online shopping.

Their forward-thinking approach to fashion, with a focus on body positivity and diversity, resonates with modern consumers. ASOS's easy-to-navigate website and inclusive sizing options make it a popular choice among fashion-forward individuals.

Urban Outfitters

ReturnPolicy Score

4.0 / 5

Urban Outfitters

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Urban Outfitters’s return policy

Urban Outfitters targets a young, hip demographic with its eclectic mix of clothing, accessories, and home decor. While their price point is generally higher than Forever 21's, the unique aesthetic and curation of lifestyle products attract a dedicated customer base that values individuality and vintage-inspired styles.

Urban Outfitters' online presence is an extension of their brick-and-mortar experience, offering an immersive and lifestyle-focused shopping experience that distinguishes them from Forever 21's more trend-centric approach.

Fashion Nova

Fashion Nova is a brand that has risen to fame through savvy social media marketing and celebrity endorsements. Known for its body-conscious styles and inclusive sizing, they compete with Forever 21 by targeting a similar audience looking for trendy, affordable fashion.

Their strong online presence and engagement with influencers have created a robust digital community, giving them an edge in the fast fashion e-commerce space.

Uniqlo

6 Uniqlo
ReturnPolicy Score

4.0 / 5

Uniqlo

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Uniqlo’s return policy

Uniqlo, a Japanese casual wear designer, manufacturer, and retailer, offers a stark contrast to Forever 21 with its emphasis on simplicity and quality. While they do follow trends, their products are more focused on timeless basics with innovative fabric technology.

Their global expansion and online growth present a different approach to fashion retail, where the emphasis on functionality and durability appeals to consumers who prioritize these aspects over rapidly changing trends.

Boohoo

7 Boohoo
ReturnPolicy Score

3.0 / 5

Boohoo

3.0 / 5

Convenience & Flexibility
3.0
Customer Service
3.0
Speed of Refund
3.0
Users' Rating
0
Read Boohoo’s return policy

Boohoo is a UK-based online fashion retailer that targets 16-30-year-olds with trendy and affordable clothing. With a business model similar to Forever 21's, Boohoo keeps up with the latest trends and quickly brings them to market, making them a direct competitor in the fast fashion industry.

Their aggressive marketing strategies and frequent promotions keep them relevant and attractive to a price-sensitive audience, while their constant influx of new styles ensures there's always something fresh to catch the eye of their customers.

Pros
  • Frequent new styles
  • Aggressive marketing
  • Price-sensitive options
Cons
  • Can be overwhelming with the influx of products
  • Quality may vary

ASOS

Topshop has long been a staple of the British high street and competes with Forever 21 by offering trendy, fashion-forward clothing and accessories. With a somewhat higher price point and a focus on a more fashion-conscious consumer, Topshop differentiates itself with its unique British aesthetic and wide range of styles.

The brand's collaboration with high-profile figures and designers also adds to its appeal, bringing exclusive collections to its audience both in-store and online.

Charlotte Russe

Charlotte Russe is another affordable clothing retailer targeting young women. With a similar price range and fashion offering to Forever 21, they compete for the same demographic looking for trendy, cost-effective wardrobe updates.

Charlotte Russe's online presence provides an alternative to Forever 21 with a focus on trendy outfits and accessories, making it a popular option for budget-conscious shoppers.

Macy's

10 Macy's
ReturnPolicy Score

3.8 / 5

Macy's

3.8 / 5

Convenience & Flexibility
4.5
Customer Service
4.5
Speed of Refund
4.5
Users' Rating
1.5
Read Macy's’s return policy

Macy's is an American department store chain that offers a wide range of products, from fashion to home goods. While their pricing and brand assortment vary, Macy's competes with Forever 21 by providing a one-stop-shop experience, including budget-friendly clothing options similar to those found at Forever 21.

Their online platform is expansive, offering customers the convenience of shopping for various brands and products in one place, which includes their own private labels and exclusive collections.

Nordstrom

ReturnPolicy Score

5.0 / 5

Nordstrom

5.0 / 5

Convenience & Flexibility
5.0
Customer Service
5.0
Speed of Refund
5.0
Users' Rating
0
Read Nordstrom’s return policy

Nordstrom is known for its high-quality fashion offerings and exceptional customer service. Although its price point is generally above that of Forever 21, Nordstrom does compete by offering a range of affordable options, particularly during their annual sales. Their online store reflects the brand's commitment to a curated selection and superior shopping experience.

The Nordstrom customer might overlap with Forever 21's when looking for trendy pieces at a lower cost, especially within the Nordstrom Rack selections.

Poshmark

ReturnPolicy Score

3.0 / 5

Poshmark

3.0 / 5

Convenience & Flexibility
3.0
Customer Service
3.0
Speed of Refund
3.0
Users' Rating
0
Read Poshmark’s return policy

Poshmark is a social commerce marketplace where users can buy and sell new or used clothing, shoes, and accessories. This platform competes with Forever 21 by offering an alternative shopping experience where consumers can find unique items and deals on fashion, including brands carried by Forever 21.

The peer-to-peer model provides a different dynamic to the shopping experience, focusing on community and sustainability by encouraging the recycling of garments.

Kohl's

13 Kohl's
ReturnPolicy Score

4.6 / 5

Kohl's

4.6 / 5

Convenience & Flexibility
5.0
Customer Service
5.0
Speed of Refund
5.0
Users' Rating
3.4
Read Kohl's’s return policy

Kohl's is an American department store retail chain that offers clothing, shoes, accessories, and home goods. Its competitive pricing and frequent promotions put it in the same arena as Forever 21, targeting cost-conscious consumers looking for fashionable yet affordable options.

Kohl's also carries exclusive brands and designer collaborations, providing a broad selection that appeals to a wide audience, much like Forever 21's diverse product range.

Gap

14 Gap
ReturnPolicy Score

4.0 / 5

Gap

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Gap’s return policy

Gap is an iconic American clothing and accessories retailer known for its classic styles and denim. While Gap's aesthetic is more timeless than trend-driven, they compete with Forever 21 by offering casual and stylish clothing that appeals to a broad demographic.

Their focus on quality and brand heritage sets them apart, but they still draw in shoppers looking for accessible fashion, especially through their Gap Factory outlet which offers more competitive pricing.

JCPenney

ReturnPolicy Score

3.1 / 5

JCPenney

3.1 / 5

Convenience & Flexibility
3.5
Customer Service
3.5
Speed of Refund
3.5
Users' Rating
1.9
Read JCPenney’s return policy

JCPenney is another traditional department store that competes with Forever 21 through its wide range of apparel and accessories at value pricing. With an extensive online presence, JCPenney offers a variety of brands, including their private labels, which cater to a similar market as Forever 21.

Their commitment to affordability and variety makes them a viable option for consumers looking for budget-friendly fashion choices.

Dillard's

ReturnPolicy Score

4.0 / 5

Dillard's

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Dillard's’s return policy

Dillard's is an American department store chain with a wide selection of clothing, shoes, and accessories. While they offer higher-end brands and products, Dillard's also provides a range of items at price points that compare with Forever 21, especially in their clearance sections.

Their online store extends the reach of their physical locations, offering convenience and a more extensive selection to customers who may also shop at Forever 21 for affordable fashion.

Bloomingdale's

ReturnPolicy Score

4.0 / 5

Bloomingdale's

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Bloomingdale's’s return policy

Bloomingdale's is a luxury department store offering a high-end shopping experience, both in-store and online. They compete with Forever 21 by offering contemporary brands and trendy items that could attract the same young, style-conscious demographic.

While their main lines are pricier, Bloomingdale's outlet locations and online sales provide more affordable options, making them a competitor in the fashion space.

Express

18 Express
ReturnPolicy Score

4.0 / 5

Express

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Express’s return policy

Express is a fashion retailer that provides modern, versatile apparel for work and casual wear. Their target market is young adults who are looking for more refined fashion compared to Forever 21's predominantly youthful trends. Despite this, they compete by offering trendy pieces at a mid-range price point, often with promotions and discounts that bring prices down to a more comparable level.

Express's online presence is strong, with a focus on style inspiration and a seamless shopping experience, positioning them as a solid alternative to Forever 21 for shoppers looking for trendy yet professional attire.

Nordstrom Rack

ReturnPolicy Score

4.0 / 5

Nordstrom Rack

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Nordstrom Rack’s return policy

Nordstrom Rack is the off-price retail division of Nordstrom Inc., which offers discounted merchandise from Nordstrom stores and other top brands. Their competitive pricing on fashion-forward items places them in competition with Forever 21, as they attract customers looking for deals on higher-quality products.

The online store carries a wide array of clothing, shoes, and accessories, making it a destination for value-driven shoppers who don't want to compromise on brand names or quality.

Forever 21 Top Deals and Special Offers See Now