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QVC Alternatives & Competitors

ReturnPolicy Score
3.8
star-rating
3.8
/ 5
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QVC Alternatives & Competitors

ReturnPolicy Score

The ReturnPolicy score is calculated based on several factors including: convenience, customer service, speed of refund, flexibility and users’ ratings.

3.8
/ 5
4.0
Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
3.3
Users' Rating
Qvc.com's Top 5 Competitors

QVC.com is a renowned American free-to-air television network and flagship shopping channel specializing in televised home shopping. Founded in 1986 by Joseph Segel in West Chester, Pennsylvania, QVC broadcasts to more than 350 million households in seven countries. The acronym stands for 'Quality, Value, Convenience,' which encapsulates the company's mission to offer quality products at valuable prices with the convenience of at-home shopping.

Comparing QVC.com with Leading Retail Competitors

Top Pick
Amazon
ReturnPolicy Score

4.5 / 5

Amazon

4.5 / 5

Convenience & Flexibility
4.5
Customer Service
4.5
Speed of Refund
4.5
Users' Rating
0
Read Amazon’s return policy
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2
Walmart
ReturnPolicy Score

3.5 / 5

Walmart

3.5 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
2.0
Read Walmart’s return policy
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3
Target
ReturnPolicy Score

4.3 / 5

Target

4.3 / 5

Convenience & Flexibility
5.0
Customer Service
5.0
Speed of Refund
5.0
Users' Rating
2.0
Read Target’s return policy
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4
Ebay
ReturnPolicy Score

3.3 / 5

Ebay

3.3 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
1.0
Read Ebay’s return policy
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6
Macy's
ReturnPolicy Score

3.8 / 5

Macy's

3.8 / 5

Convenience & Flexibility
4.5
Customer Service
4.5
Speed of Refund
4.5
Users' Rating
1.5
Read Macy's’s return policy
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7
Nordstrom
ReturnPolicy Score

5.0 / 5

Nordstrom

5.0 / 5

Convenience & Flexibility
5.0
Customer Service
5.0
Speed of Refund
5.0
Users' Rating
0
Read Nordstrom’s return policy
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8
Kohl's
ReturnPolicy Score

4.6 / 5

Kohl's

4.6 / 5

Convenience & Flexibility
5.0
Customer Service
5.0
Speed of Refund
5.0
Users' Rating
3.4
Read Kohl's’s return policy
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9
Best Buy
ReturnPolicy Score

2.2 / 5

Best Buy

2.2 / 5

Convenience & Flexibility
2.5
Customer Service
2.5
Speed of Refund
2.5
Users' Rating
1.3
Read Best Buy’s return policy
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10
Wayfair
ReturnPolicy Score

2.3 / 5

Wayfair

2.3 / 5

Convenience & Flexibility
2.5
Customer Service
2.5
Speed of Refund
2.5
Users' Rating
1.6
Read Wayfair’s return policy
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QVC.com, the company's online shopping platform, extends its reach beyond television screens, allowing customers to purchase a wide array of products ranging from jewelry to electronics, home goods, and more. QVC.com has evolved into a formidable e-commerce site, leveraging its established brand to compete with a plethora of online retail outlets.

The rise of e-commerce has led to a competitive landscape with numerous players vying for consumer attention. The following article will compare QVC.com with twenty of its competitors, highlighting the unique aspects of each and explaining why they are considered competitors in the online retail market.

QVC Competitors Breakdown

Amazon

1 Amazon
ReturnPolicy Score

4.5 / 5

Amazon

4.5 / 5

Convenience & Flexibility
4.5
Customer Service
4.5
Speed of Refund
4.5
Users' Rating
0
Read Amazon’s return policy

Amazon.com is arguably the most direct competitor to QVC.com due to its vast product selection, convenience, and customer-centric approach. Amazon offers a wide range of products similar to those found on QVC.com, including electronics, clothing, jewelry, and home goods. With features like Amazon Prime, which provides expedited shipping and exclusive content, Amazon has become a one-stop-shop for many consumers, posing a significant challenge to QVC's business model.

Moreover, Amazon's customer review system and recommendation algorithms provide a personalized shopping experience that QVC.com also aims to achieve. However, QVC.com differentiates itself through its live TV presentation format and interactive shopping experience, which Amazon does not replicate in the same way.

Walmart

ReturnPolicy Score

3.5 / 5

Walmart

3.5 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
2.0
Read Walmart’s return policy

Walmart.com is a competitor due to its status as a major retailer offering a broad range of products at competitive prices, often targeting a similar market segment as QVC.com. With its expansive distribution network and focus on affordability, Walmart.com attracts a large customer base that QVC.com also serves.

While Walmart.com focuses on low prices and a vast inventory, QVC.com emphasizes curated experiences and product demonstrations which appeal to consumers looking for detailed information before making a purchase. Both platforms have a strong online presence, but they cater to consumers in slightly different ways.

Target

3 Target
ReturnPolicy Score

4.3 / 5

Target

4.3 / 5

Convenience & Flexibility
5.0
Customer Service
5.0
Speed of Refund
5.0
Users' Rating
2.0
Read Target’s return policy

Target.com serves as a competitor to QVC.com by offering a wide array of products that include clothing, electronics, and home decorations. Target.com positions itself as a retailer that combines affordable prices with trendy and quality merchandise, attracting a demographic that overlaps with QVC.com's customer base.

Unlike QVC.com, Target.com benefits from its numerous brick-and-mortar locations, which provide an omnichannel shopping experience for customers. However, QVC.com's unique selling proposition lies in its live broadcast shopping, which offers an immersive and interactive experience.

Ebay

4 Ebay
ReturnPolicy Score

3.3 / 5

Ebay

3.3 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
1.0
Read Ebay’s return policy

Ebay.com competes with QVC.com as a global online marketplace where individuals and businesses buy and sell a wide variety of goods and services. Unlike QVC.com's curated selection, eBay provides a platform for auctions and consumer-to-consumer sales, appealing to those looking for unique items, collectibles, or second-hand goods.

Although eBay's auction model differs from QVC.com's fixed-price format, both platforms facilitate a diverse range of products and cater to a large audience. QVC.com's advantage lies in its quality assurance and return policies, which can be more reassuring to some customers compared to the variability of eBay sellers.

HSN

HSN.com, or Home Shopping Network, is one of QVC.com's closest competitors, operating in a similar televised shopping and online retail format. Both companies offer live presentations of products, engaging hosts, and a focus on customer interaction. HSN.com provides an array of products, including fashion, beauty, and home goods, much like QVC.com.

The merger of QVC and HSN under the Qurate Retail Group has brought the two brands closer, yet they continue to maintain distinct identities and customer bases. HSN.com's product offerings and shopping experience remain competitive with QVC.com, as both strive to provide a personalized and engaging shopping experience.

Macy's

6 Macy's
ReturnPolicy Score

3.8 / 5

Macy's

3.8 / 5

Convenience & Flexibility
4.5
Customer Service
4.5
Speed of Refund
4.5
Users' Rating
1.5
Read Macy's’s return policy

Macys.com is a competitor in the department store segment, offering a wide selection of apparel, accessories, home goods, and more. Macy's has a strong brand presence and appeals to a similar demographic as QVC.com, particularly in the fashion and home categories.

While QVC.com offers the unique element of televised shopping, Macys.com provides a rich online shopping experience with the added benefit of a well-established network of physical stores. Both retailers prioritize customer service and a wide product assortment, though their approaches to marketing and sales differ.

Nordstrom

ReturnPolicy Score

5.0 / 5

Nordstrom

5.0 / 5

Convenience & Flexibility
5.0
Customer Service
5.0
Speed of Refund
5.0
Users' Rating
0
Read Nordstrom’s return policy

Nordstrom.com is a high-end retailer that competes with QVC.com in the fashion, beauty, and home sectors. Nordstrom is known for its premium brand offerings, customer service, and fashion-forward products. While QVC.com offers a more diverse price range, Nordstrom attracts consumers interested in higher-end products.

Nordstrom's commitment to quality and customer experience is on par with QVC.com's objectives, although their target markets may differ somewhat. Nordstrom.com also provides a seamless integration of online and in-store shopping experiences, which QVC.com lacks due to its primary focus on televised and online sales.

Kohl's

8 Kohl's
ReturnPolicy Score

4.6 / 5

Kohl's

4.6 / 5

Convenience & Flexibility
5.0
Customer Service
5.0
Speed of Refund
5.0
Users' Rating
3.4
Read Kohl's’s return policy

Kohls.com operates as a department store chain offering products that overlap with QVC.com's inventory, such as clothing, home goods, and beauty products. Kohl's emphasizes value and savings, regularly offering discounts and loyalty program benefits. This pricing strategy competes directly with QVC.com's value proposition.

Both Kohls.com and QVC.com cater to a broad audience looking for quality and affordability, although their sales approaches differ. Kohl's leverages its physical stores for an omnichannel experience, while QVC.com relies on its unique televised and online shopping platform to attract customers.

Best Buy

ReturnPolicy Score

2.2 / 5

Best Buy

2.2 / 5

Convenience & Flexibility
2.5
Customer Service
2.5
Speed of Refund
2.5
Users' Rating
1.3
Read Best Buy’s return policy

BestBuy.com is a leading retailer in electronics, competing with QVC.com in categories like home appliances, computers, and personal electronics. Best Buy's focus on technology and electronics sets it apart, but there is considerable product overlap with QVC.com's electronics category.

While QVC.com offers a broader range of products beyond electronics, BestBuy.com specializes in providing expert service and a wide selection of electronic goods. Best Buy's strong brand association with electronics presents a competitive challenge to QVC.com in this sector.

Wayfair

10 Wayfair
ReturnPolicy Score

2.3 / 5

Wayfair

2.3 / 5

Convenience & Flexibility
2.5
Customer Service
2.5
Speed of Refund
2.5
Users' Rating
1.6
Read Wayfair’s return policy

Wayfair.com is an online retailer specializing in home goods and furniture, competing with QVC.com's home and garden category. Wayfair's extensive catalog of home products and dedication to this niche market sets it apart from QVC.com's more generalized product offerings.

Wayfair.com's competitive edge lies in its vast selection of home furnishings and décor, catering to customers seeking a comprehensive home shopping experience. QVC.com, while offering a selection of home products, does not specialize to the same degree and thus faces stiff competition from Wayfair in this area.

Costco

11 Costco
ReturnPolicy Score

4.6 / 5

Costco

4.6 / 5

Convenience & Flexibility
4.5
Customer Service
4.5
Speed of Refund
4.5
Users' Rating
5.0
Read Costco’s return policy

Costco.com is a membership-based warehouse club that offers a wide range of products, including electronics, jewelry, and home goods, similar to QVC.com. Costco is known for its bulk sales, competitive pricing, and exclusive membership benefits, which appeal to a segment of consumers looking for value and quality.

Costco.com and QVC.com both offer a variety of products at competitive prices, but Costco's membership model and bulk-selling approach provide a distinctive shopping experience compared to QVC's individual product focus and interactive shopping model.

Lowe's

12 Lowe's
ReturnPolicy Score

4.0 / 5

Lowe's

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Lowe's’s return policy

Lowes.com is a home improvement and appliance retailer that competes with QVC.com in the home and garden category. Lowe's focuses on providing the tools, materials, and appliances for home improvement projects, thus overlapping with some of QVC.com's product offerings in this area.

While QVC.com presents a broader retail scope, Lowe's specialization in home improvement and appliances offers a depth of product selection and expertise in this niche that QVC.com may not match. Customers looking specifically for home improvement items may prefer Lowe's over QVC for these needs.

Poshmark

ReturnPolicy Score

3.0 / 5

Poshmark

3.0 / 5

Convenience & Flexibility
3.0
Customer Service
3.0
Speed of Refund
3.0
Users' Rating
0
Read Poshmark’s return policy

Poshmark.com is a social commerce marketplace for buying and selling fashion, home goods, and accessories, which brings it into competition with QVC.com's fashion and home categories. Poshmark's platform focuses on second-hand and boutique items, appealing to consumers interested in sustainable shopping and unique finds.

While Poshmark's user-to-user selling model differs from QVC.com's direct sales approach, both platforms reach customers interested in purchasing fashion and home products. QVC.com's new product offerings contrast with Poshmark's pre-owned market, yet they compete for the attention of similar consumer demographics.

Sam's Club

ReturnPolicy Score

3.6 / 5

Sam's Club

3.6 / 5

Convenience & Flexibility
4.5
Customer Service
4.5
Speed of Refund
4.5
Users' Rating
1.0
Read Sam's Club’s return policy

SamsClub.com, like Costco, is a membership-based warehouse club offering a broad range of products at competitive prices. Sam's Club competes with QVC.com in various product categories, including electronics, jewelry, and home goods. The membership model provides exclusive deals and bulk pricing, catering to value-driven consumers.

While QVC.com focuses on individual sales and the home shopping experience, Sam's Club's bulk offerings and membership perks present a different value proposition to consumers. Both retailers seek to offer value and convenience, but they do so with distinct business models and customer experiences.

JCPenney

ReturnPolicy Score

3.1 / 5

JCPenney

3.1 / 5

Convenience & Flexibility
3.5
Customer Service
3.5
Speed of Refund
3.5
Users' Rating
2.0
Read JCPenney’s return policy

JCPenney.com is a department store with a presence both online and offline, offering apparel, home decor, and more. This positions JCPenney as a competitor to QVC.com, particularly in the fashion and home categories. JCPenney's brand is associated with affordable pricing and a wide selection, similar to QVC.com's approach.

Though their sales channels include both online and physical stores, JCPenney.com competes with QVC.com for a share of the online retail market. QVC.com's live product demonstrations and interactive shopping experience offer a unique twist compared to JCPenney's more traditional retail approach.

Bed Bath and Beyond

ReturnPolicy Score

3.3 / 5

Bed Bath and Beyond

3.3 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
1.0
Read Bed Bath and Beyond’s return policy

BedBathandBeyond.com specializes in home goods, including bedding, bath items, kitchenware, and home decor, making it a competitor to QVC.com's home category. Bed Bath & Beyond has established itself as a destination for customers looking to furnish and accessorize their homes.

Both BedBathandBeyond.com and QVC.com offer a range of products for the home, but Bed Bath & Beyond's focus on this market provides a depth of selection that QVC.com may not match. The competition between the two lies in their ability to provide a comprehensive home shopping experience to customers.

Dillard's

ReturnPolicy Score

4.0 / 5

Dillard's

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Dillard's’s return policy

Dillards.com is a department store chain offering fashion, beauty, and home products, which places it in competition with QVC.com. Dillard's focuses on higher-end products and brands, catering to a demographic that seeks quality and premium labels.

The competition between Dillards.com and QVC.com arises from their product offerings in overlapping categories. While QVC.com may offer a wider price range and interactive shopping experience, Dillard's attracts consumers who are looking for a more traditional department store experience with a focus on luxury goods.

Bloomingdale's

ReturnPolicy Score

4.0 / 5

Bloomingdale's

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Bloomingdale's’s return policy

Bloomingdales.com, like Nordstrom and Dillard's, offers premium brand products in fashion, beauty, and home goods. Its position as a luxury retailer brings it into competition with QVC.com, particularly in the segments where QVC.com offers higher-end products.

Bloomingdale's emphasis on luxury and designer brands competes with QVC.com's offerings, though their core customer bases may differ. Both retailers seek to provide a quality shopping experience, although Bloomingdales.com focuses on a more upscale market.

Belk

19 Belk
ReturnPolicy Score

3.3 / 5

Belk

3.3 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
1.0
Read Belk’s return policy

Belk.com is a regional department store chain that competes with QVC.com in the areas of apparel, home goods, and accessories. Belk offers a variety of brands and products at various price points, appealing to a broad customer base.

Belk.com's competition with QVC.com stems from its similar product range and target demographic. While QVC.com's strength lies in its televised shopping experience, Belk's advantage is its regional presence and familiarity among consumers in the southern United States.

Kroger

20 Kroger
ReturnPolicy Score

4.0 / 5

Kroger

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Kroger’s return policy

Kroger.com is primarily known as a supermarket chain, but it also offers a range of non-grocery items, including home goods and small appliances, which brings it into indirect competition with QVC.com. Kroger's extensive grocery selection and household essentials cater to a different shopping need but overlap with some of QVC.com's product categories.

Although Kroger.com's focus is on food and consumables, its entry into the general merchandise space and online shopping provides a competitive angle against QVC.com. Both platforms aim to offer convenience and value to their customers, albeit with different primary focuses.

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