Sears

Sears Alternatives & Competitors

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Sears

Sears Alternatives & Competitors

ReturnPolicy Score

The ReturnPolicy score is calculated based on several factors including: convenience, customer service, speed of refund, flexibility and users’ ratings.

3.0
/ 5
3.0
Convenience & Flexibility
3.0
Customer Service
3.0
Speed of Refund
0
Users' Rating
Sears.com's Top 5 Competitors

Sears, once a titan of American retail, has a storied history that stretches back to the late 19th century. Known for its extensive catalog and department stores, Sears was the go-to for everything from appliances to apparel. However, the rise of e-commerce and agile competitors has dramatically altered the retail scene. Sears.com, the brand's online arm, now faces stiff competition from a plethora of retailers, each vying for a slice of the consumer pie.

Sears.com: Navigating the Competitive Retail Landscape

Top Pick
Walmart
ReturnPolicy Score

3.5 / 5

Walmart

3.5 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
2.0
Read Walmart’s return policy
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2
Target
ReturnPolicy Score

4.3 / 5

Target

4.3 / 5

Convenience & Flexibility
5.0
Customer Service
5.0
Speed of Refund
5.0
Users' Rating
2.0
Read Target’s return policy
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3
The Home Depot
ReturnPolicy Score

4.0 / 5

The Home Depot

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read The Home Depot’s return policy
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4
Lowe's
ReturnPolicy Score

4.0 / 5

Lowe's

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Lowe's’s return policy
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5
Best Buy
ReturnPolicy Score

2.2 / 5

Best Buy

2.2 / 5

Convenience & Flexibility
2.5
Customer Service
2.5
Speed of Refund
2.5
Users' Rating
1.3
Read Best Buy’s return policy
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6
Macy's
ReturnPolicy Score

3.8 / 5

Macy's

3.8 / 5

Convenience & Flexibility
4.5
Customer Service
4.5
Speed of Refund
4.5
Users' Rating
1.5
Read Macy's’s return policy
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7
Kohl's
ReturnPolicy Score

4.6 / 5

Kohl's

4.6 / 5

Convenience & Flexibility
5.0
Customer Service
5.0
Speed of Refund
5.0
Users' Rating
3.4
Read Kohl's’s return policy
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8
JCPenney
ReturnPolicy Score

3.1 / 5

JCPenney

3.1 / 5

Convenience & Flexibility
3.5
Customer Service
3.5
Speed of Refund
3.5
Users' Rating
2.0
Read JCPenney’s return policy
Visite Site
9
Costco
ReturnPolicy Score

4.6 / 5

Costco

4.6 / 5

Convenience & Flexibility
4.5
Customer Service
4.5
Speed of Refund
4.5
Users' Rating
5.0
Read Costco’s return policy
Visite Site
10
Wayfair
ReturnPolicy Score

2.3 / 5

Wayfair

2.3 / 5

Convenience & Flexibility
2.5
Customer Service
2.5
Speed of Refund
2.5
Users' Rating
1.6
Read Wayfair’s return policy
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Sears Top Deals and Special Offers See Now

Despite the challenges, Sears.com continues to offer a wide range of products, including its signature appliances, tools, and clothing. Yet, as consumer habits shift and other brands carve out their niches, understanding the competitive landscape is crucial. Let's dive into the array of competitors that Sears.com contends with in the digital marketplace.

From big-box giants to specialized online stores, the following competitors each bring their unique strengths to the table. Some compete on price, others on product range or specialty offerings. With the evolution of Sears.com's brand, it is imperative to see how it stacks up against these rival platforms.

Sears Competitors Breakdown

Walmart

ReturnPolicy Score

3.5 / 5

Walmart

3.5 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
2.0
Read Walmart’s return policy

Walmart.com is a powerhouse in the realm of retail, offering an expansive selection of goods at competitive prices. It stands as a formidable competitor to Sears.com due to its vast product assortment, ranging from groceries to electronics. Walmart's aggressive pricing strategy and strong physical presence, with its many stores offering convenient pick-up options, makes it a popular choice among consumers.

Moreover, Walmart has made significant strides in e-commerce, investing heavily in technology and logistics to enhance the online shopping experience. This has allowed Walmart.com to not only retain a loyal customer base but also to attract new shoppers looking for convenience and value.

Target

2 Target
ReturnPolicy Score

4.3 / 5

Target

4.3 / 5

Convenience & Flexibility
5.0
Customer Service
5.0
Speed of Refund
5.0
Users' Rating
2.0
Read Target’s return policy

Target.com is another major competitor to Sears.com, known for its trendy merchandise and enjoyable shopping experience. Target has successfully cultivated a chic reputation, offering stylish clothing, home decor, and a selection of goods that often reflect current trends. Their focus on creating an appealing brand image and their commitment to sustainability and collaboration with designers sets them apart.

Target.com also benefits from its seamless integration with its brick-and-mortar stores, providing customers with the flexibility to shop online and pick up in-store. This multi-channel approach has proven effective in keeping Target competitive in the digital age.

The Home Depot

ReturnPolicy Score

4.0 / 5

The Home Depot

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read The Home Depot’s return policy

When it comes to home improvement and construction products, Homedepot.com is a direct competitor to Sears.com's appliance and tool sections. The Home Depot has established itself as a leader in this niche, offering an extensive selection of tools, materials, and services for both the DIY enthusiast and the professional contractor.

With its specialized focus, Homedepot.com also provides expert advice and workshops, which adds value for customers seeking guidance on home projects. Their strong presence in the market makes them a go-to destination for home improvement needs.

Lowe's

4 Lowe's
ReturnPolicy Score

4.0 / 5

Lowe's

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Lowe's’s return policy

Similar to Home Depot, Lowes.com competes with Sears.com in the home improvement and appliance sectors. Lowe's caters to a wide audience by offering products for renovation, maintenance, and repair projects, as well as home appliances. Their competitive edge lies in their customer service and commitment to helping homeowners and professionals achieve their project goals.

Lowe's also leverages its physical stores to provide an omnichannel experience, allowing customers to plan projects online and receive assistance in-store. This strategy ensures that Lowes.com remains a strong competitor in its market segment.

Best Buy

ReturnPolicy Score

2.2 / 5

Best Buy

2.2 / 5

Convenience & Flexibility
2.5
Customer Service
2.5
Speed of Refund
2.5
Users' Rating
1.3
Read Best Buy’s return policy

Bestbuy.com is a leader in consumer electronics, directly competing with the electronics department of Sears.com. With a wide range of products including computers, smartphones, and home theater systems, Best Buy has become a top destination for tech enthusiasts and everyday consumers alike.

Bestbuy.com's commitment to providing knowledgeable service, competitive prices, and a comprehensive selection of the latest technology products keeps it at the forefront of the electronics market. Their Geek Squad services offer additional support and expertise, further distinguishing them in the competitive landscape.

Macy's

6 Macy's
ReturnPolicy Score

3.8 / 5

Macy's

3.8 / 5

Convenience & Flexibility
4.5
Customer Service
4.5
Speed of Refund
4.5
Users' Rating
1.5
Read Macy's’s return policy

As a traditional department store, Macys.com competes with Sears.com in the realm of apparel, accessories, and home goods. Macy's has a strong heritage and is known for its fashion-forward offerings, as well as its annual Thanksgiving Day Parade. Their focus on fashion and quality brands appeals to a segment of consumers looking for a premium shopping experience.

Macy's has also embraced the digital shift, enhancing its online platform to provide a seamless shopping experience that includes easy returns and a loyalty program. This adaptation has allowed Macys.com to maintain its status as a competitive player in the department store category.

Kohl's

7 Kohl's
ReturnPolicy Score

4.6 / 5

Kohl's

4.6 / 5

Convenience & Flexibility
5.0
Customer Service
5.0
Speed of Refund
5.0
Users' Rating
3.4
Read Kohl's’s return policy

Kohls.com is a competitor to Sears.com in the mid-tier department store space, offering clothing, home goods, and more. Kohl's has carved out a niche by offering value through its Kohl's Cash rewards program and partnerships with high-profile brands and designers. Their strategy of providing affordable fashion and home products has made them a favored option for budget-conscious shoppers.

Additionally, Kohls.com leverages its many store locations to facilitate convenient pick-up and return options for online shoppers, ensuring a flexible and user-friendly shopping experience.

JCPenney

ReturnPolicy Score

3.1 / 5

JCPenney

3.1 / 5

Convenience & Flexibility
3.5
Customer Service
3.5
Speed of Refund
3.5
Users' Rating
2.0
Read JCPenney’s return policy

JCPenney.com, like Sears.com, is a traditional department store that has faced similar challenges in the fast-changing retail environment. They offer a wide array of products including clothing, home furnishings, and jewelry. JCPenney has focused on revitalizing its brand and appealing to families with its value pricing and private label offerings.

JCPenney's strength in salon services and Sephora inside JCPenney locations adds a unique aspect to their business model, helping them to differentiate from competitors like Sears.com.

Costco

9 Costco
ReturnPolicy Score

4.6 / 5

Costco

4.6 / 5

Convenience & Flexibility
4.5
Customer Service
4.5
Speed of Refund
4.5
Users' Rating
5.0
Read Costco’s return policy

Costco.com competes with Sears.com by offering bulk items and wholesale pricing in categories ranging from electronics to groceries. Costco's membership model creates a sense of exclusivity and customer loyalty, driving repeat business and bulk purchases. Their focus on high-quality products at low price points attracts value-driven consumers.

Costco.com also benefits from the reputation of its in-store Kirkland Signature brand, which is known for quality and value, further strengthening its competitive position.

Wayfair

10 Wayfair
ReturnPolicy Score

2.3 / 5

Wayfair

2.3 / 5

Convenience & Flexibility
2.5
Customer Service
2.5
Speed of Refund
2.5
Users' Rating
1.6
Read Wayfair’s return policy

Wayfair.com is an online-only retailer specializing in home furnishings and decor, directly competing with the home goods section of Sears.com. Wayfair's vast selection of products and a strong focus on home lifestyle has made it a go-to destination for consumers looking to furnish and decorate their living spaces.

With features like augmented reality to visualize furniture in a room and a user-friendly website, Wayfair.com has successfully capitalized on the convenience of online shopping to cater to the modern homeowner.

Poshmark

ReturnPolicy Score

3.0 / 5

Poshmark

3.0 / 5

Convenience & Flexibility
3.0
Customer Service
3.0
Speed of Refund
3.0
Users' Rating
0
Read Poshmark’s return policy

Poshmark.com is a social commerce platform that allows users to buy and sell fashion items, competing with Sears.com's apparel offerings. Its peer-to-peer marketplace model provides a unique shopping experience that emphasizes community and sustainability, as users can purchase second-hand fashion, reducing waste and promoting reuse.

The social aspect of Poshmark.com, which includes liking, sharing, and commenting on items, creates a more engaging platform for users, setting it apart from traditional retailers like Sears.com.

Bed Bath and Beyond

ReturnPolicy Score

3.3 / 5

Bed Bath and Beyond

3.3 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
1.0
Read Bed Bath and Beyond’s return policy

Bedbathandbeyond.com competes with Sears.com in home goods, particularly in bedding, bath, and kitchenware. Known for their comprehensive selection and generous coupon policy, Bed Bath & Beyond appeals to consumers seeking variety and value for their home essentials.

Their ability to offer specialized products and a personalized shopping experience, both online and in-store, keeps Bedbathandbeyond.com relevant in the competitive home goods market.

Sam's Club

ReturnPolicy Score

3.6 / 5

Sam's Club

3.6 / 5

Convenience & Flexibility
4.5
Customer Service
4.5
Speed of Refund
4.5
Users' Rating
1.0
Read Sam's Club’s return policy

Samsclub.com, like Costco, is a membership-based wholesale retailer that offers a wide range of products in bulk. Competing with Sears.com, Sam's Club focuses on providing value to its members through competitive pricing and exclusive deals on a variety of items, from electronics to groceries.

The club's e-commerce platform complements its warehouse locations, offering convenience for members who prefer to shop online. Samsclub.com's integration of services such as order pickup and delivery options enhances its competitive edge in the membership warehouse club segment.

Kroger

14 Kroger
ReturnPolicy Score

3.3 / 5

Kroger

3.3 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
1.0
Read Kroger’s return policy

Kroger.com, primarily known as a supermarket chain, competes with Sears.com in the home essentials and grocery segments. Through its online platform, Kroger offers a wide selection of food products and household items, catering to the needs of consumers looking for convenience in their grocery shopping.

With features such as online ordering, curbside pickup, and home delivery, Kroger.com has adapted to the digital age, positioning itself as a strong competitor in the grocery and home essentials market.

Ace Hardware

Acehardware.com competes with the tools and home improvement sections of Sears.com. As a hardware store chain, Ace Hardware offers a personalized and knowledgeable service that caters to both DIY enthusiasts and professional tradespeople.

Their emphasis on community and local store ownership allows Acehardware.com to provide a more intimate shopping experience, which differentiates them from larger, more impersonal competitors.

Kmart

Kmart.com competes with Sears.com as a discount department store, offering a variety of products at low prices. Although Kmart has faced its own set of challenges in the retail landscape, it remains a competitor due to its similar product offerings and target market.

Kmart.com's Blue Light Specials and layaway programs are features that have historically set it apart, attracting consumers looking for deals and flexible payment options.

Houzz

17 Houzz
ReturnPolicy Score

4.0 / 5

Houzz

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Houzz’s return policy

Houzz.com is a specialized platform that competes with Sears.com in the home renovation and design space. Offering a community for homeowners and home professionals, Houzz provides inspiration, advice, and a marketplace for home goods. Their focus on design and renovation projects makes them a unique competitor in the home improvement market.

Houzz.com's extensive photo database and collaboration tools connect consumers with professionals, making it a valuable resource for those looking to undertake home projects.

Temu

18 Temu
ReturnPolicy Score

3.8 / 5

Temu

3.8 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
3.0
Read Temu’s return policy

Temu.com is an emerging e-commerce platform that offers a wide variety of products, including clothing, accessories, and home goods. Its competitive pricing and diverse product range make it a contender in the online retail space against companies like Sears.com.

As a newcomer, Temu.com aims to attract price-conscious consumers who are looking for deals and a broad selection of items, challenging established retailers with its aggressive market entry strategy.

Mercari

19 Mercari
ReturnPolicy Score

4.0 / 5

Mercari

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Mercari’s return policy

Mercari.com is a marketplace that allows people to buy and sell a variety of items, from fashion to electronics, competing with Sears.com in multiple categories. Its user-friendly app and focus on second-hand goods provide a platform for sustainable shopping, appealing to a growing demographic of eco-conscious consumers.

Mercari.com's commitment to a simple selling process and buyer protection policies positions it as a strong competitor in the online reselling space.

Sears Top Deals and Special Offers See Now