J.Crew

J.Crew Alternatives & Competitors

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J.Crew

J.Crew Alternatives & Competitors

ReturnPolicy Score

The ReturnPolicy score is calculated based on several factors including: convenience, customer service, speed of refund, flexibility and users’ ratings.

4.0
/ 5
4.0
Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
0
Users' Rating

J.Crew has been a staple in the American wardrobe since its inception in 1983. Known for its classic, polished style, J.Crew carved out a niche for preppy clothing that could take you from the office to a weekend getaway without skipping a beat. The brand started with a catalog, transitioned to brick-and-mortar stores, and now competes in the digital age with jcrew.com. Over the years, J.Crew has evolved but has always maintained a commitment to quality materials, meticulous craftsmanship, and timeless design.

J.Crew: Standing Out in a Crowded Fashion Marketplace

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Gap
ReturnPolicy Score

4.0 / 5

Gap

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Gap’s return policy
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3
Brooks Brothers
ReturnPolicy Score

4.0 / 5

Brooks Brothers

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
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4
Ralph Lauren
ReturnPolicy Score

4.0 / 5

Ralph Lauren

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Ralph Lauren’s return policy
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6
Nordstrom
ReturnPolicy Score

5.0 / 5

Nordstrom

5.0 / 5

Convenience & Flexibility
5.0
Customer Service
5.0
Speed of Refund
5.0
Users' Rating
0
Read Nordstrom’s return policy
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9
H&M
ReturnPolicy Score

4.0 / 5

H&M

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read H&M’s return policy
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As the retail landscape has shifted, jcrew.com finds itself in a sea of competitors, each with its own approach to fashion, customer base, and digital presence. From high-end designers to fast fashion giants, J.Crew must constantly innovate to stay relevant and appealing to its discerning customers.

Let's take a look at some of the competitors that keep jcrew.com on its toes, examining how each of these brands stacks up in the fashion world and what they bring to the table.

J.Crew Competitors Breakdown

Gap

1 Gap
ReturnPolicy Score

4.0 / 5

Gap

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Gap’s return policy

Gap.com is like the casual cousin to J.Crew's preppy demeanor. Gap has long been associated with American casual wear, offering a wide range of clothing items for men, women, and children. Its focus on denim and basics makes it a go-to for shoppers looking for quality wardrobe staples. While it might not carry the same air of sophistication as J.Crew, Gap's accessibility and price points make it a formidable competitor.

Banana Republic

Banana Republic, a sibling brand to Gap under the Gap Inc. umbrella, skews closer to J.Crew in terms of style and target demographic. Bananarepublic.com offers a similar mix of upscale casual and professional attire, with a focus on modern, refined pieces. The brand has a strong online presence and competes directly with J.Crew for a slice of the professional wardrobe market.

Brooks Brothers

ReturnPolicy Score

4.0 / 5

Brooks Brothers

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Brooks Brothers’s return policy

Brooks Brothers, often cited as the original authority on American style, presents a more traditional and conservative profile compared to J.Crew. Brooksbrothers.com caters to a clientele that values heritage and classic tailoring. With its long history and commitment to quality, it is a competitor for J.Crew's more formal and business-oriented apparel lines.

Ralph Lauren

ReturnPolicy Score

4.0 / 5

Ralph Lauren

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Ralph Lauren’s return policy

Ralphlauren.com is the embodiment of American luxury fashion. It shares J.Crew's appreciation for classic style but operates in a higher-end market. Ralph Lauren's blend of timeless designs with a touch of aspirational Americana poses a challenge to J.Crew's premium collections and collaborations.

ANN TAYLOR

Ann Taylor offers sophisticated, feminine clothing for the modern working woman, making anntaylor.com a direct competitor to J.Crew, particularly in women's professional wear. The brand's focus on creating versatile, office-ready pieces aligns closely with J.Crew's offerings for women.

Nordstrom

ReturnPolicy Score

5.0 / 5

Nordstrom

5.0 / 5

Convenience & Flexibility
5.0
Customer Service
5.0
Speed of Refund
5.0
Users' Rating
0
Read Nordstrom’s return policy

Nordstrom.com is not a clothing brand, but a retailer that stocks a variety of brands including J.Crew. Its wide selection, customer service, and high-quality products make it a one-stop-shop for many customers, thereby competing with J.Crew's direct-to-consumer approach.

Madewell

Madewell, a sister brand to J.Crew, is known for its denim and effortless cool-girl aesthetic. Madewell.com appeals to a younger demographic and while it complements J.Crew's style, it also competes for the attention of fashion-forward shoppers looking for laid-back yet trendy pieces.

Everlane

Everlane.com is built on a philosophy of radical transparency and sustainable practices, offering modern basics and essentials. Its ethical approach and minimalist design ethos attract a growing consumer base that values both style and sustainability, making it a strong competitor for J.Crew's conscious consumers.

H&M

9 H&M
ReturnPolicy Score

4.0 / 5

H&M

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read H&M’s return policy

H&M's fast-fashion business model allows hm.com to quickly produce clothing that reflects current trends at accessible price points. This puts pressure on J.Crew to keep up with rapidly changing fashion cycles and compete on affordability and trendiness.

Zara

Zara.com, another fast-fashion juggernaut, rivals J.Crew in its ability to bring the latest runway styles to the masses at a swift pace. Zara's global presence and fashion-forward image present a challenge to J.Crew's more classic and curated approach to fashion.

Macy's

11 Macy's
ReturnPolicy Score

3.8 / 5

Macy's

3.8 / 5

Convenience & Flexibility
4.5
Customer Service
4.5
Speed of Refund
4.5
Users' Rating
1.5
Read Macy's’s return policy

Macy's, a department store giant, offers a vast array of brands and products through macys.com. Its expansive reach and frequent sales compete with J.Crew for consumers looking for a mixture of value, variety, and convenience.

Kohl's

12 Kohl's
ReturnPolicy Score

4.6 / 5

Kohl's

4.6 / 5

Convenience & Flexibility
5.0
Customer Service
5.0
Speed of Refund
5.0
Users' Rating
3.4
Read Kohl's’s return policy

Kohl's provides a wide selection of clothing and home goods at competitive prices through kohls.com. While it may not match J.Crew's fashion-forward or upscale offerings, Kohl's attracts a value-oriented customer, which positions it as a competitor in the broader retail market.

Poshmark

ReturnPolicy Score

3.0 / 5

Poshmark

3.0 / 5

Convenience & Flexibility
3.0
Customer Service
3.0
Speed of Refund
3.0
Users' Rating
0
Read Poshmark’s return policy

Poshmark.com is a social commerce platform that allows users to buy and sell clothing from various brands, including J.Crew. The secondhand market's growth presents a unique form of competition, as consumers can find pre-owned J.Crew items at lower prices on platforms like Poshmark.

JCPenney

ReturnPolicy Score

3.1 / 5

JCPenney

3.1 / 5

Convenience & Flexibility
3.5
Customer Service
3.5
Speed of Refund
3.5
Users' Rating
1.9
Read JCPenney’s return policy

JCPenney offers a diverse range of clothing and home products through jcpenney.com. Its focus on affordability and promotions puts it in competition with J.Crew, particularly for cost-conscious consumers.

Bloomingdale's

ReturnPolicy Score

4.0 / 5

Bloomingdale's

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Bloomingdale's’s return policy

Bloomingdale's is known for its upscale department store experience, which extends to bloomingdales.com. It competes with J.Crew by offering a selection of high-quality and designer brands, including J.Crew, to a similar customer base that values style and sophistication.

Dillard's

ReturnPolicy Score

4.0 / 5

Dillard's

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Dillard's’s return policy

Dillard's has a long-standing presence in the retail world, with dillards.com offering an assortment of fashion, accessories, and home goods. It competes with J.Crew by providing a mix of contemporary and classic styles for a wide range of customers.

Express

17 Express
ReturnPolicy Score

4.0 / 5

Express

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Express’s return policy

Express is known for its trendy, young-adult fashion, which is accessible through express.com. With a focus on fast fashion and work-to-weekend styles, Express competes with J.Crew for the attention of millennials and Gen Z shoppers.

Nordstrom Rack

ReturnPolicy Score

4.0 / 5

Nordstrom Rack

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Nordstrom Rack’s return policy

Nordstrom Rack offers discounted designer and branded clothing through nordstromrack.com. This outlet competes with J.Crew by attracting customers who are looking for high-quality fashion at reduced prices.

Abercrombie & Fitch

Abercrombie & Fitch, once known for its teen apparel, has rebranded to appeal to a more mature audience through abercrombie.com. Its updated style and quality now compete with J.Crew's casualwear and younger demographic.

Uniqlo

20 Uniqlo
ReturnPolicy Score

4.0 / 5

Uniqlo

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Uniqlo’s return policy

Uniqlo is a Japanese brand that offers innovative and functional clothing through uniqlo.com. Its emphasis on technology in apparel and accessible price points make it a competitor to J.Crew, particularly in the basics and essentials market segment.

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