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Walmart Alternatives & Competitors

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Walmart Alternatives & Competitors

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The ReturnPolicy score is calculated based on several factors including: convenience, customer service, speed of refund, flexibility and users’ ratings.

3.5
/ 5
4.0
Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
2.0
Users' Rating
Walmart.com's Top 5 Competitors

Walmart.com represents the online arm of Walmart Inc., one of the world's largest retail corporations, which was founded by Sam Walton in 1962. With the growth of e-commerce, Walmart introduced its online store to complement its extensive network of physical locations. Walmart.com has since become a key player in the digital retail space, offering a wide array of products including electronics, clothing, groceries, and home goods. The site is designed to provide convenience by allowing customers to shop online with the option for home delivery or in-store pickup.

Walmart.com and Its Array of Competitors in the Retail Landscape

Top Pick
Amazon
ReturnPolicy Score

4.5 / 5

Amazon

4.5 / 5

Convenience & Flexibility
4.5
Customer Service
4.5
Speed of Refund
4.5
Users' Rating
0
Read Amazon’s return policy
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2
Target
ReturnPolicy Score

4.3 / 5

Target

4.3 / 5

Convenience & Flexibility
5.0
Customer Service
5.0
Speed of Refund
5.0
Users' Rating
2.0
Read Target’s return policy
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3
Costco
ReturnPolicy Score

4.6 / 5

Costco

4.6 / 5

Convenience & Flexibility
4.5
Customer Service
4.5
Speed of Refund
4.5
Users' Rating
5.0
Read Costco’s return policy
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4
The Home Depot
ReturnPolicy Score

4.0 / 5

The Home Depot

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read The Home Depot’s return policy
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5
Kroger
ReturnPolicy Score

4.0 / 5

Kroger

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Kroger’s return policy
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6
Walgreens
ReturnPolicy Score

4.0 / 5

Walgreens

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Walgreens’s return policy
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7
CVS
ReturnPolicy Score

3.3 / 5

CVS

3.3 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
1.0
Read CVS’s return policy
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8
Lowe's
ReturnPolicy Score

4.0 / 5

Lowe's

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Lowe's’s return policy
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9
Best Buy
ReturnPolicy Score

2.2 / 5

Best Buy

2.2 / 5

Convenience & Flexibility
2.5
Customer Service
2.5
Speed of Refund
2.5
Users' Rating
1.3
Read Best Buy’s return policy
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Walmart Top Deals and Special Offers See Now

Walmart's online presence has significantly expanded its reach, allowing it to compete in the global marketplace. The consumer shift to online shopping has led to heightened competition among retailers to capture market share. Walmart.com not only competes with traditional brick-and-mortar stores that have established online platforms but also with e-commerce-focused companies.

In analyzing Walmart.com's competitors, it is essential to consider a range of factors including product offerings, pricing, market positioning, customer service, and technological innovation. Each competitor brings unique strengths and strategies to the table, making the retail landscape a dynamic and challenging environment. Below, we explore how different competitors stack up against Walmart.com.

Walmart Competitors Breakdown

Amazon

1 Amazon
ReturnPolicy Score

4.5 / 5

Amazon

4.5 / 5

Convenience & Flexibility
4.5
Customer Service
4.5
Speed of Refund
4.5
Users' Rating
0
Read Amazon’s return policy

Amazon.com is arguably the most direct and formidable competitor to Walmart.com in the e-commerce space. As the world's largest online retailer, Amazon has a vast product selection that overlaps significantly with Walmart's, including electronics, home goods, apparel, and groceries. Amazon's Prime membership program, with its perks such as free two-day shipping, streaming services, and exclusive deals, creates a loyal customer base and adds pressure on Walmart.com to enhance its own value propositions.

Furthermore, Amazon's technological prowess with its sophisticated recommendation algorithms and voice shopping via Alexa sets a high bar for user experience. Walmart.com has been investing in technology and acquisitions to bolster its online platform, but Amazon's scale and innovation remain significant challenges.

Target

2 Target
ReturnPolicy Score

4.3 / 5

Target

4.3 / 5

Convenience & Flexibility
5.0
Customer Service
5.0
Speed of Refund
5.0
Users' Rating
2.0
Read Target’s return policy

Target.com is another major competitor, known for its trendy and affordable merchandise. While Walmart prides itself on low prices, Target has positioned itself as a purveyor of 'cheap chic' by partnering with well-known designers and offering exclusive brands. Target's focus on creating an enjoyable shopping experience both in-store and online appeals to a different segment of consumers who may prioritize style and brand over cost savings.

Target's online platform has also seen growth through initiatives like Drive Up and Shipt, which offer convenience similar to Walmart's pickup and delivery services. Both retailers are in a race to provide the fastest and most efficient online shopping experiences.

Costco

3 Costco
ReturnPolicy Score

4.6 / 5

Costco

4.6 / 5

Convenience & Flexibility
4.5
Customer Service
4.5
Speed of Refund
4.5
Users' Rating
5.0
Read Costco’s return policy

Costco.com is the e-commerce extension of Costco Wholesale Corporation, known for its membership-based warehouse clubs. While Walmart.com offers a wide range of products to the general public, Costco.com caters to a membership model, providing bulk items at wholesale prices. This model appeals to a specific market segment looking for value in large quantities.

Despite different business models, there is competition in the overlap of product categories such as electronics, home essentials, and groceries. Costco's strong brand loyalty and competitive pricing in certain areas pose a challenge to Walmart's dominance in the value segment of the market.

The Home Depot

ReturnPolicy Score

4.0 / 5

The Home Depot

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read The Home Depot’s return policy

HomeDepot.com is the leading online home improvement retailer and competes with Walmart's own home improvement category. While Walmart offers a variety of basic home improvement products, Home Depot's specialty in this area provides a much more extensive selection for both the DIY enthusiast and professional contractor.

With its focus on a comprehensive array of building materials, tools, and services, HomeDepot.com attracts a different customer base that might not consider Walmart.com as their first option for large-scale home projects. However, for smaller home improvement needs and basic tools, there is a competitive overlap.

Kroger

5 Kroger
ReturnPolicy Score

4.0 / 5

Kroger

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Kroger’s return policy

Kroger.com represents one of the largest supermarket chains in the U.S. and a direct competitor to Walmart.com in the grocery sector. Walmart has made significant strides to grow its grocery sales online, but Kroger.com continues to focus on its core competency in food and groceries, offering fresh produce, bakery items, and other perishables that customers traditionally purchase in-store.

Kroger's online platform and initiatives like curbside pickup and home delivery services are designed to compete with Walmart's grocery offerings, aiming to provide convenience and quality in the food shopping experience.

Walgreens

ReturnPolicy Score

4.0 / 5

Walgreens

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Walgreens’s return policy

Walgreens.com is primarily known as a pharmacy chain but has expanded its online presence to include a variety of health and wellness products, beauty items, and household essentials. Walmart.com also offers a pharmacy section along with similar product categories, making Walgreens a competitor in this space.

While Walgreens may not have the same breadth of general merchandise as Walmart, the focus on pharmacy services and convenience through options like prescription refills online and in-store pickup positions it as a niche competitor, particularly in the health and personal care market.

CVS

7 CVS
ReturnPolicy Score

3.3 / 5

CVS

3.3 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
1.0
Read CVS’s return policy

Similar to Walgreens, CVS.com is a competitor to Walmart.com in the pharmacy and health products sector. CVS has a strong presence in the pharmaceutical industry and has also diversified its online offerings to include an array of health, beauty, and personal care items that compete with Walmart's selections.

CVS.com's focus on health services, such as its MinuteClinic and pharmacy benefits, differentiates it from Walmart, but there remains a competitive overlap in the retail products both companies offer online.

Lowe's

8 Lowe's
ReturnPolicy Score

4.0 / 5

Lowe's

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Lowe's’s return policy

Lowes.com is another home improvement giant that competes with Walmart.com in this niche. Similar to Home Depot, Lowe's offers a vast selection of products for home renovation, gardening, and repair that go beyond the selection found on Walmart's platform.

Lowe's strengths lie in its specialization and depth of products within the home improvement category, attracting a segment of consumers who prioritize a more extensive range and expertise in these areas.

Best Buy

ReturnPolicy Score

2.2 / 5

Best Buy

2.2 / 5

Convenience & Flexibility
2.5
Customer Service
2.5
Speed of Refund
2.5
Users' Rating
1.3
Read Best Buy’s return policy

BestBuy.com is a leading consumer electronics retailer and a direct competitor to Walmart.com's electronics category. Best Buy's focus on a wide range of electronic goods, from the latest smartphones to home theater systems, positions it as a specialist in this area.

While Walmart also offers electronics, Best Buy's brand is synonymous with expert service, including in-store assistance and product warranties, making it a preferred destination for many tech-savvy shoppers.

ALDI USA

Aldi.us is the online presence of the discount supermarket chain Aldi, known for its cost-effective grocery shopping experience. Aldi's no-frills approach to retail, with its own private-label brands and limited selection of products, offers a different value proposition compared to Walmart.com's extensive inventory.

However, with its focus on low prices and efficiency, Aldi competes directly with Walmart in attracting budget-conscious shoppers, particularly in the grocery segment.

TikTok

TikTok.com may seem like an unconventional competitor to Walmart.com, as it is primarily a social media platform. However, with the rise of social commerce, TikTok has become a place where users can discover products and directly purchase them through the app, encroaching on the traditional e-commerce market.

TikTok's influence on consumer behavior, especially among younger demographics, poses a competitive threat to traditional online retailers like Walmart as it captures a share of the impulse purchase and trend-driven market.

Wayfair

12 Wayfair
ReturnPolicy Score

2.2 / 5

Wayfair

2.2 / 5

Convenience & Flexibility
2.5
Customer Service
2.5
Speed of Refund
2.5
Users' Rating
1.2
Read Wayfair’s return policy

Wayfair.com is a specialized online retailer focusing on home furnishings and decor, competing with Walmart.com's home goods category. Wayfair's extensive selection of furniture and home accessories, along with its user-friendly interface and innovative features like augmented reality in its app, appeal to customers looking to furnish or update their living spaces.

Although Walmart offers similar categories, Wayfair's niche focus and curated collections position it as an attractive alternative for home-focused shoppers.

Macy's

13 Macy's
ReturnPolicy Score

3.8 / 5

Macy's

3.8 / 5

Convenience & Flexibility
4.5
Customer Service
4.5
Speed of Refund
4.5
Users' Rating
1.5
Read Macy's’s return policy

Macys.com, the online storefront for Macy's department stores, offers a broad selection of apparel, accessories, home goods, and beauty products. While Walmart.com caters to a wide audience with its variety of products at value prices, Macy's targets consumers looking for branded and higher-end merchandise.

Macy's focus on fashion, its frequent sales, and loyalty programs create a competitive dynamic in the apparel and home goods sectors where both retailers are present.

Poshmark

ReturnPolicy Score

3.0 / 5

Poshmark

3.0 / 5

Convenience & Flexibility
3.0
Customer Service
3.0
Speed of Refund
3.0
Users' Rating
0
Read Poshmark’s return policy

Poshmark.com is a social e-commerce marketplace for buying and selling new or used clothing, shoes, and accessories. It competes with Walmart.com in the apparel category but differentiates itself by offering a platform for individuals to sell their fashion items directly to other consumers.

The peer-to-peer business model of Poshmark appeals to those interested in sustainable fashion, unique finds, and potentially lower prices, attracting a segment of shoppers who might not be served by Walmart's new, mass-market inventory.

Kohl's

15 Kohl's
ReturnPolicy Score

4.6 / 5

Kohl's

4.6 / 5

Convenience & Flexibility
5.0
Customer Service
5.0
Speed of Refund
5.0
Users' Rating
3.4
Read Kohl's’s return policy

Kohls.com offers clothing, shoes, accessories, home goods, and more, positioning itself as a competitor to Walmart.com in various retail categories. Kohl's is known for its value-oriented approach, frequent promotions, and the Kohl's Cash rewards program, which incentivizes repeat shopping.

The overlap in product offerings, coupled with Kohl's strong brand recognition in apparel and home goods, establishes it as a competitor in the eyes of budget-conscious customers who also value rewards programs.

Barnes & Noble

ReturnPolicy Score

4.0 / 5

Barnes & Noble

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Barnes & Noble’s return policy

BarnesandNoble.com is a major competitor to Walmart.com in the books and media category. As one of the largest book retailers, Barnes & Noble offers a vast selection of physical and digital books, magazines, and educational toys and games.

While Walmart also sells books and media, Barnes & Noble's specialization and reputation as a book authority provide a different shopping experience that appeals to avid readers and those seeking a more comprehensive literary selection.

Sam's Club

ReturnPolicy Score

3.6 / 5

Sam's Club

3.6 / 5

Convenience & Flexibility
4.5
Customer Service
4.5
Speed of Refund
4.5
Users' Rating
1.0
Read Sam's Club’s return policy

SamsClub.com, owned by Walmart Inc., serves as both a complementary and competitive entity to Walmart.com. While both are under the same corporate umbrella, Sam's Club operates on a membership model offering bulk items and wholesale pricing similar to Costco.

The competition arises in the overlap of customers who are deciding where to shop for bulk items at a value. Sam's Club's online platform competes for the same market segment that seeks large quantities and membership benefits.

AbeBooks

AbeBooks.com is a niche online marketplace for books, fine art, and collectibles. While it competes with Walmart.com in the books category, AbeBooks differentiates itself by providing a platform for independent sellers to offer rare and vintage books, as well as first editions and signed copies.

The specialized nature of AbeBooks attracts a different type of consumer, typically book collectors and enthusiasts, as opposed to Walmart's broader customer base looking for new, popular titles.

Temu

19 Temu
ReturnPolicy Score

3.8 / 5

Temu

3.8 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
3.0
Read Temu’s return policy

Temu.com is a newer entrant to the e-commerce scene, offering a wide range of products, from clothing and accessories to home goods and electronics, at competitive prices. It is a direct competitor to Walmart.com, particularly in terms of pricing and the breadth of product categories.

Temu's business model, which involves connecting consumers directly to manufacturers, allows for lower prices, challenging Walmart's position as a go-to destination for value shopping.

Alamy

Alamy.com is a stock photography website that offers millions of stock images, vectors, and videos. While not a direct competitor in the general retail space, Alamy competes with Walmart.com in the niche market of selling photographic products and digital media.

For consumers and businesses looking for visual content, Alamy provides a specialized service that Walmart's more general product range does not cover, making it a competitor in this particular segment.

Walmart Top Deals and Special Offers See Now