Neiman Marcus

Neiman Marcus Alternatives & Competitors

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2.6
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2.6
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Neiman Marcus Alternatives & Competitors

ReturnPolicy Score

The ReturnPolicy score is calculated based on several factors including: convenience, customer service, speed of refund, flexibility and users’ ratings.

2.6
/ 5
2.5
Convenience & Flexibility
2.5
Customer Service
2.5
Speed of Refund
3.0
Users' Rating

Neiman Marcus, a name synonymous with luxury and exclusivity, has been a beacon of high-end fashion since its inception in 1907. Founded in Dallas, Texas by Herbert Marcus, his sister Carrie Marcus Neiman, and her husband A.L. Neiman, this iconic brand has stood the test of time by consistently offering curated selections of some of the world’s most prestigious brands. Neimanmarcus.com, its online platform, extends the rich legacy of the brand into the digital age, marrying convenience with elegance.

Neiman Marcus: A Luxe Staple and Its Formidable Contenders

Top Pick
Saks Fifth Avenue
ReturnPolicy Score

4.0 / 5

Saks Fifth Avenue

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Saks Fifth Avenue’s return policy
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2
Nordstrom
ReturnPolicy Score

5.0 / 5

Nordstrom

5.0 / 5

Convenience & Flexibility
5.0
Customer Service
5.0
Speed of Refund
5.0
Users' Rating
0
Read Nordstrom’s return policy
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3
Bloomingdale's
ReturnPolicy Score

4.0 / 5

Bloomingdale's

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Bloomingdale's’s return policy
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5
Bergdorf Goodman
ReturnPolicy Score

3.6 / 5

Bergdorf Goodman

3.6 / 5

Convenience & Flexibility
4.5
Customer Service
4.5
Speed of Refund
4.5
Users' Rating
1.0
Read Bergdorf Goodman’s return policy
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6
Net-a-Porter
ReturnPolicy Score

5.0 / 5

Net-a-Porter

5.0 / 5

Convenience & Flexibility
5.0
Customer Service
5.0
Speed of Refund
5.0
Users' Rating
0
Read Net-a-Porter’s return policy
Visite Site
7
Farfetch
ReturnPolicy Score

3.9 / 5

Farfetch

3.9 / 5

Convenience & Flexibility
3.5
Customer Service
3.5
Speed of Refund
3.5
Users' Rating
5.0
Read Farfetch’s return policy
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8
Matches Fashion
ReturnPolicy Score

4.0 / 5

Matches Fashion

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Matches Fashion’s return policy
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9
SSENSE
ReturnPolicy Score

3.5 / 5

SSENSE

3.5 / 5

Convenience & Flexibility
3.5
Customer Service
3.5
Speed of Refund
3.5
Users' Rating
0
Read SSENSE’s return policy
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10
Moda Operandi
ReturnPolicy Score

4.0 / 5

Moda Operandi

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Moda Operandi’s return policy
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Neiman Marcus Top Deals and Special Offers See Now

Through neimanmarcus.com, shoppers can access a vast array of designer apparel, accessories, and home goods, which mirror the opulence and trendsetting nature of its brick-and-mortar stores. This digital extension of the Neiman Marcus brand has enabled it to reach a wider audience, while still maintaining the high standard of customer service and luxury shopping experience it is known for.

However, in the vast ocean of online retail, Neiman Marcus faces stiff competition from a plethora of other luxury and premium department stores and e-commerce platforms. Each one brings its own unique strengths and market approach, vying for the attention of discerning shoppers around the globe. Let's take a closer look at some of these competitors and see how they stack up against neimanmarcus.com.

Neiman Marcus Competitors Breakdown

Saks Fifth Avenue

ReturnPolicy Score

4.0 / 5

Saks Fifth Avenue

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Saks Fifth Avenue’s return policy

Saks Fifth Avenue, another heavyweight in the luxury department store category, offers an experience akin to what shoppers find on neimanmarcus.com. With its inception in the early 20th century, Saks has built a reputation similar to Neiman Marcus, characterized by its luxury brands and exclusive services. Saksfifthavenue.com provides a wide selection of high-end fashion, beauty, and home products that appeal to a similar demographic.

As a competitor, SaksFifthAvenue.com places a strong emphasis on designer labels and high-touch customer service, making it a direct rival in the luxury market space. However, where Saks may edge out is its slightly more extensive reach in terms of brick-and-mortar presence, with stores situated in many key cities across the United States.

Nordstrom

ReturnPolicy Score

5.0 / 5

Nordstrom

5.0 / 5

Convenience & Flexibility
5.0
Customer Service
5.0
Speed of Refund
5.0
Users' Rating
0
Read Nordstrom’s return policy

Nordstrom.com is another major player and competes with neimanmarcus.com by offering a blend of luxury and accessible brands. Founded in 1901 as a shoe store, it has since expanded to include a full range of fashion offerings. Nordstrom excels in customer service and has a strong reputation for its liberal return policy and customer satisfaction guarantees.

Nordstrom.com provides a somewhat broader product range than Neiman Marcus, catering not only to the high-end luxury market but also to the upper-middle-class segment, which allows it to capture a wider audience. The site is known for its user-friendly design and the annual Nordstrom Anniversary Sale, which has become an event in its own right.

Bloomingdale's

ReturnPolicy Score

4.0 / 5

Bloomingdale's

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Bloomingdale's’s return policy

Bloomingdale's, with its large brown bags and iconic branding, is another luxury department store that goes toe-to-toe with Neiman Marcus online. Bloomingdales.com offers a wide selection of luxury and designer brands, as well as a range of exclusive merchandise that cannot be found elsewhere.

As a competitor, bloomingdales.com has a strong foothold in the market due to its mix of contemporary and designer labels, and its frequent sales and promotions make it an attractive destination for both luxury and bargain shoppers.

Barneys New York

Barneys New York was a New York City icon that offered a curated selection of high-end and avant-garde designers. Barneys.com was known for its forward-thinking approach to fashion and its support of new and emerging designers. Although Barneys closed its doors in 2019, its legacy in the world of luxury fashion still stands as a testament to its competitive edge in the market.

Despite its closure, Barneys.com competed with Neiman Marcus by being a trendsetter and a destination for those looking for the cutting edge of fashion. It catered to a clientele that valued exclusivity and was always on the hunt for the next big thing in designer wear.

Bergdorf Goodman

ReturnPolicy Score

3.6 / 5

Bergdorf Goodman

3.6 / 5

Convenience & Flexibility
4.5
Customer Service
4.5
Speed of Refund
4.5
Users' Rating
1.0
Read Bergdorf Goodman’s return policy

Bergdorf Goodman is an iconic New York luxury goods department store that has been a part of the city's fabric since 1899. Bergdorfgoodman.com carries on the legacy of the brand by providing an online shopping experience filled with high fashion and luxury brands. It is a direct competitor to Neiman Marcus due to its similar product assortment and target demographic.

The online store stands out by offering exclusive products and personalized services, such as their renowned personal shopping assistance. Bergdorf Goodman's commitment to luxury and exclusivity makes it a formidable competitor to Neiman Marcus in attracting a clientele that seeks the ultimate in high-end retail.

Net-a-Porter

ReturnPolicy Score

5.0 / 5

Net-a-Porter

5.0 / 5

Convenience & Flexibility
5.0
Customer Service
5.0
Speed of Refund
5.0
Users' Rating
0
Read Net-a-Porter’s return policy

NET-A-PORTER, launched in the year 2000, is a premier luxury fashion destination online. Unlike traditional department stores, net-a-porter.com focuses exclusively on high-end women’s fashion, making it a niche yet powerful competitor to neimanmarcus.com.

What sets NET-A-PORTER apart is its editorial content, marrying commerce with magazine-style features, which provides consumers with a rich shopping experience. The site is known for its carefully curated collections and its excellent customer service that includes express worldwide shipping to more than 170 countries.

Farfetch

ReturnPolicy Score

3.9 / 5

Farfetch

3.9 / 5

Convenience & Flexibility
3.5
Customer Service
3.5
Speed of Refund
3.5
Users' Rating
5.0
Read Farfetch’s return policy

Farfetch operates a unique model in the luxury online shopping space. Launched in 2008, farfetch.com partners with boutiques and brands around the world, offering a vast selection of luxury goods to a global audience. This approach allows customers to shop for exclusive pieces from various boutiques, all in one place.

As a competitor to Neiman Marcus, Farfetch stands out with its wide range of products and international reach. The platform's ability to source unique items from different locations gives it an edge for customers seeking one-of-a-kind pieces that cannot be found on more traditional department store websites.

Matches Fashion

ReturnPolicy Score

4.0 / 5

Matches Fashion

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Matches Fashion’s return policy

MATCHESFASHION is a London-based global luxury retailer that offers the latest designer fashion from over 650 designer brands. Since its establishment in 1987, and with the launch of its online store, matchesfashion.com has become a strong competitor in the luxury e-commerce market.

MATCHESFASHION competes with Neiman Marcus by offering an eclectic mix of established and emerging designers, comprehensive customer services, and a seamless online shopping experience. Its 24/7 fashion-concierge service, MyStylist, provides personalized shopping advice, adding a high level of customer care that rivals the personal touch of Neiman Marcus.

SSENSE

9 SSENSE
ReturnPolicy Score

3.5 / 5

SSENSE

3.5 / 5

Convenience & Flexibility
3.5
Customer Service
3.5
Speed of Refund
3.5
Users' Rating
0
Read SSENSE’s return policy

SSENSE, based in Montreal, Canada, is a fashion platform that offers a mix of luxury, streetwear, and avant-garde labels. Since 2003, ssense.com has carved out a niche in the fashion e-commerce industry by catering to a younger, fashion-forward audience seeking cutting-edge styles.

As a competitor to Neiman Marcus, SSENSE differentiates itself with a focus on unique, high-end streetwear and an editorial approach to its website, featuring articles and interviews that resonate with its customer base. Its curated selection appeals to a demographic that is both style-conscious and eager for the latest trends in fashion.

Moda Operandi

ReturnPolicy Score

4.0 / 5

Moda Operandi

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Moda Operandi’s return policy

Moda Operandi brings a unique proposition to the world of online luxury fashion. Launched in 2011, modaoperandi.com allows customers to pre-order runway fashion immediately after it's shown. This approach provides access to the latest collections and ensures that fashion enthusiasts can secure the exact pieces they've seen on the catwalk.

As a competitor, Moda Operandi challenges Neiman Marcus by offering this exclusive opportunity to its clientele, along with providing a curated selection of in-season items. The site's Trunkshow model and emphasis on high-end fashion make it a destination for those who wish to be at the forefront of fashion trends.

Macy's

11 Macy's
ReturnPolicy Score

3.8 / 5

Macy's

3.8 / 5

Convenience & Flexibility
4.5
Customer Service
4.5
Speed of Refund
4.5
Users' Rating
1.5
Read Macy's’s return policy

Macy's is one of America's department store giants, and macys.com brings that experience online. While Macy's might not be synonymous with the same level of luxury as Neiman Marcus, it is a competitor due to its vast selection of brands and products that cater to a wide audience.

Macy's competes with its frequent sales, a wide range of price points, and a loyalty program that incentivizes repeat customers. Its accessibility and brand recognition make it a default shopping destination for many, from budget shoppers to those looking for higher-end items.

Poshmark

ReturnPolicy Score

3.0 / 5

Poshmark

3.0 / 5

Convenience & Flexibility
3.0
Customer Service
3.0
Speed of Refund
3.0
Users' Rating
0
Read Poshmark’s return policy

Poshmark takes a different approach in the competitive landscape. This social commerce marketplace allows users to buy and sell fashion items from each other. Poshmark.com has gained popularity for making fashion resale accessible and fun, and it competes with Neiman Marcus by offering luxury items at potentially lower prices on the secondhand market.

While Neiman Marcus offers new, curated luxury goods, Poshmark provides a platform for fashion enthusiasts to find pre-loved items, which can include pieces from high-end brands that are no longer available in stores. The peer-to-peer model of Poshmark creates a community-focused shopping experience that resonates with the modern, sustainability-conscious consumer.

Lyst

13 Lyst
ReturnPolicy Score

4.0 / 5

Lyst

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Lyst’s return policy

Lyst is a global fashion search engine that aggregates products from thousands of retailers, including luxury department stores like Neiman Marcus. Lyst.com provides a comprehensive shopping experience by allowing users to search and compare a wide array of products and prices across different platforms.

As a competitor, Lyst offers the advantage of convenience and choice, enabling customers to find the best deals and discover new products all in one place. This one-stop-shop model is a draw for customers who value efficiency and are looking to compare products and prices from various retailers before making a purchase.

Dillard's

ReturnPolicy Score

4.0 / 5

Dillard's

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Dillard's’s return policy

Dillard's is an American department store chain that offers a wide selection of clothing, accessories, and home decor. Dillards.com competes with Neiman Marcus by providing a mix of accessible and designer brands, though it tends to cater to a less luxury-focused demographic.

Dillard's may not carry the same high-end designer labels as Neiman Marcus, but its presence in the market as a provider of quality goods and its commitment to customer service make it a competitor worth noting. Dillard's often hosts large sales events which can attract a diverse range of shoppers looking for value in the department store space.

Nordstrom Rack

ReturnPolicy Score

4.0 / 5

Nordstrom Rack

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Nordstrom Rack’s return policy

Nordstrom Rack is the off-price retail division of Nordstrom Inc., and nordstromrack.com offers customers a way to purchase designer and brand-name products at discounted prices. This online store competes with Neiman Marcus by appealing to those who seek luxury brands at more accessible price points.

The competitive edge of Nordstrom Rack lies in its ability to provide deals on past-season and overstocked items from Nordstrom, which includes high-quality merchandise at a fraction of the cost. This value proposition attracts a budget-conscious segment of shoppers who still desire designer brands.

Kohl's

16 Kohl's
ReturnPolicy Score

4.6 / 5

Kohl's

4.6 / 5

Convenience & Flexibility
5.0
Customer Service
5.0
Speed of Refund
5.0
Users' Rating
3.4
Read Kohl's’s return policy

Kohl's is a retail chain that offers clothing, home goods, and more at affordable price points. Kohls.com competes with Neiman Marcus in the broader retail market by offering a wide variety of goods and frequent promotions through its Kohl's Cash program.

While Kohl's does not directly compete in the luxury space, its extensive reach and appeal to a mass market make it a competitor in terms of overall retail market share. Kohl's also collaborates with high-end designers for limited-time collections, providing an entry point for customers looking for designer collaborations at lower prices.

JCPenney

ReturnPolicy Score

3.1 / 5

JCPenney

3.1 / 5

Convenience & Flexibility
3.5
Customer Service
3.5
Speed of Refund
3.5
Users' Rating
1.9
Read JCPenney’s return policy

JCPenney is a well-established department store with a wide selection of clothing, home goods, and more. Jcpenney.com competes with Neiman Marcus by offering affordable options to a broad demographic, including a mix of private labels and national brands.

Although it differs from Neiman Marcus in terms of luxury offerings, JCPenney's strength lies in its appeal to families and its commitment to value, which allows it to maintain a significant presence in the department store segment.

Costco

18 Costco
ReturnPolicy Score

4.6 / 5

Costco

4.6 / 5

Convenience & Flexibility
4.5
Customer Service
4.5
Speed of Refund
4.5
Users' Rating
5.0
Read Costco’s return policy

Costco is a membership warehouse club known for its bulk goods and competitive pricing. Costco.com extends the reach of its in-store offerings to the online space, where it sometimes offers luxury items, including designer handbags and jewelry, at discounted prices.

While not a traditional competitor in the luxury fashion space, Costco.com competes with Neiman Marcus by providing value to its members, including occasional access to luxury items that might typically be found at a retailer like Neiman Marcus, but at lower prices.

Belk

19 Belk
ReturnPolicy Score

3.3 / 5

Belk

3.3 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
1.0
Read Belk’s return policy

Belk is a regional department store that offers a variety of brands and products, from apparel to home goods. Belk.com provides an online platform for its predominantly Southeastern U.S. customer base, with a focus on value and regional preferences.

Competing with Neiman Marcus, Belk offers a different experience by combining both modern and southern styles, appealing to a demographic that values both tradition and contemporary fashion. Belk's commitment to community involvement and customer service helps it maintain a loyal customer base.

Zappos

20 Zappos
ReturnPolicy Score

5.0 / 5

Zappos

5.0 / 5

Convenience & Flexibility
5.0
Customer Service
5.0
Speed of Refund
5.0
Users' Rating
0
Read Zappos’s return policy

Zappos started as an online shoe retailer but has since expanded to include clothing and accessories. Zappos.com is known for its exceptional customer service, including a 365-day return policy and free shipping on both orders and returns.

While Zappos may not directly compete with the luxury offerings of Neiman Marcus, it competes in the broader fashion retail market, particularly in customer service and satisfaction. Zappos' focus on a wide selection and customer-centric policies make it a popular choice for online shoppers.

Neiman Marcus Top Deals and Special Offers See Now